Dodge

Dodge And Chrysler’s Minivans Hit With Sliding Door Malfunctioning

Dodge and Chrysler’s minivans are again in the news headlines for car functionality issues as the electrical issues and problems in integrated power modules occupy the history of these vehicles. The recent complaints are about the minivan sliding-door-lock defects. Probes by NHTSA and companies’ comments, along with a detailed discussion of the issues, are included in this article.

Chrysler and Dodge Minivans – The Family Admired Vehicles

Chrysler Minivan and Dodge Caravan are perfect for a large family. With the large interior volume, these minivans are considered a family favorite for easy and comfortable long drives. When it comes to purchasing a new car which feature concerns you most? The response of the majority of automobile owners is safety! Both the Dodge and Chrysler minivans are equipped with reliable and properly tested safety features. Moreover, these minivans are honored to receive various impressive safety crash test ratings that further ensure the vehicle’s safety.

The Chrysler variant model Pacifica won the best model award in 2021. It’s available with gas and a hybrid drivetrain, improving gas consumption. After consolidation with Chrysler, FCA shut down the production of some vehicles, including the Dodge Grand Caravan. Although the sales figure is quite reasonable, the Dodge caravan discontinued the production run in 2020.

Car Models with the Malfunctioning

Are all Dodge and Chrysler cars reported to have a problem? According to news sources, the problem has been detected in Chrysler Town and Country minivans and Dodge Grand Caravans manufactured between 2015 and 2019. The minivan owners face serious sliding door issues as the door lock is stuck and fails. The users alleged that the problem frequently develops within the warranty term. In addition to these models, minivans manufactured in 2001 are likewise particularly vulnerable, with repeated sliding-door problems.

Problems Addressed By the Owners – Sliding Door Lock Defects

Dodge and Chrysler minivan customers encountered the following issues:

  • The Dodge Caravan’s rear sliding doors failed to unlock, forcing the passengers to use the front door to come out of the car
  • The Chrysler Town & Country lock system acted up when it remained open and unlatched throughout the drive.
  • A Chrysler owner also reports the automatic sliding door issues; the door is closed spontaneously on the hand of the complainer after she opened it with the car remote.

These manual and automatic lock failures sparks danger in the community of the minivan holders. They are concerned about the minivan sliding door problem’s severe consequences and high safety risksMultiple consumers lodged a complaint with the NHTSA, confirming the commonality of these incidents.

Investigation of the Problem by NHTSA

The seriousness of an issue is measured by the reaction or response of the victims. In the case of an issue under discussion, a total of 365 complaints were filed against the Chrysler and Dodge minivan door lock defects. The owners asserted that each or two sliding door locks of the 2016 Towing & Country Chryslers models and Dodge Caravans were defective and fell over prematurely. Have you ever experienced the minivan sliding door problem? Like dozens of others, if you have suffered too, there is good news then!

The Investigation office started its scrutiny regarding the defects on July 2021. After a thorough inspection of the minivan sliding door problemthe NHTSA discovered that 99 percent of the vehicles in question had reached their expiry time. The subjected minivans were at the age where breakdowns are common. Furthermore, the probe noted that 96 percent of the Dodge and Chrysler minivan sliding door issues arose before 2020 when the cars had been operating for around four years. In concluding remarks, the NHTSA said they did not find any causality, injury, or crash report. However, they will continue to look into the matter for the safety and security of the civilians.

FCA’S Steps Regarding the Minivan Sliding Door Problem

Customers are the backbone of any company. A company’s customers play a central role in its success. Whether a small retailer or a large enterprise, its customers have a core value in the developmental journey of the company. Therefore, listening to and solving your clients’ issues should be one of the prime goals of any company.

Considering these facts, the minivan companies also contributed to addressing and resolving the sliding door issues.

In their first move, Fiat Chrysler Automobiles (FCA) directed the dealers of the company to change sliding door lock actuators rather than the whole lock system or latch assemblies. FCA gave these instructions through the technical service bulletin issued in June 2020.

Owners have complained further about the vivid buzzing sound produced by the 2016 Chrysler and Dodge minivan door lock functions. To compensate for this sliding door issue, the company has certified its warranty extension for the sliding door lock actuators for 1 million miles or 15 years. This deal was only valid on Dodge and Chrysler’s minivans manufactured from May 1, 2015, to January 9, 2017. Chrysler has also begun informing customers of their new program, which would repay the repair costs initially paid by the minivan owners.

What to Do When You Face Sliding Door Issues?

Have you ever experienced the Chrysler and Dodge minivan door lock breakdown? Sliding door issues are no doubt troublesome incidents and have high safety concerns. Fixing these problems is mandatory to avoid any unwanted encounters.

Following are some of the suggestions to cope with the minivan sliding door problems:

  • Carefully observe your vehicle at the time of lock issue.
  • Take your minivan immediately to the authorized Dodge or Chrysler dealership for repair.
  • Ensure that the approved service dealership appropriately documented your entire case in their record. 
  • Take and secure all the copies of repair receipts.

At the Lemon Firm, our experienced Attorneys have been able to successfully recover compensation for our clients who were sold a vehicle with manufacturer defects, and we can do the same for you. Call (833) Lemon-Firm to speak with a Lemon law expert today.

Person driving car

Chrysler, Dodge, Jeep Lawsuit Over Ticking, Knocking Engine Noise

Chrysler is currently facing class action lawsuits due to knocking or tapping noise from the engine. If you own or lease a 2008 to 2021 Dodge, Chrysler, or Jeep vehicles equipped with a Hemi engine and experienced any of the following problems, your vehicle may pose a safety risk to drivers and passengers.

  • Ticking, knocking, or tapping noise from the engine
  • Loss of power
  • Rough-running engine
  • Engine failure

In May 2022, some owners filed lawsuits against Chrysler over engine ticking noise that includes several models equipped with Gen III 5.7-liter HEMI or 6.4-liter HEMI 392 V8 engines.

According to the lawsuit, HEMI V8 engines use valve train systems called multi-displacement systems that are defective and malfunction, causing engine ticking noise, failures of the camshafts, lifters, and finally failures of the HEMI engines.

Owners say that Fiat Chrysler vehicles allegedly “buck, surge, misfire, idle roughly and make abnormal noises including ticking, knocking, and chirping.”

Attorneys are investigating the same issues with Dodge & Jeep vehicle models and preparing a lawsuit for a permanent fix and compensation for drivers. 

Which Vehicles Are Under Investigation?

The class action lawsuit says this is a “partial list” of the affected vehicles and investigating all 2008-2021 vehicle models equipped with a Hemi engine.

  • Dodge Challenger and Dodge Challenger SRT
  • Chrysler 300
  • Dodge Charger
  • Dodge Durango
  • Jeep Grand Cherokee
  • Dodge Ram/Ram 1500
  • Jeep Commander
  • Dodge Ram/Ram 2500
  • Dodge Ram/Ram 3500

As per the lawsuit, the alleged defects cause wear to the HEMI engines and damage valve train components and camshafts.

Pieces of valve train components circulate in the engine oil and damage the cylinders to the point of complete failure of the HEMI engines. This causes owners to suffer decreased values and forces them to spend thousands of dollars to replace the lifters, camshafts, and HEMI engines.

According to the class action lawsuit, replacing the engines and components does not fix the problem because the replacement engines and parts are just as defective as the original components.

The plaintiffs also claim Chrysler dealers often make repairs because the “lifters not totally replaced, other engine components that were damaged by the valve train’s failure may not be replaced at all.”

Due to metal pieces circulating through the oil and HEMI engine, Chrysler customers are expected to pay about $15,000 to replace the HEMI V8 engines. Then replaced Chrysler engines make the exact same ticking noise and other problems until owners replace the HEMI engines again.

The lawsuit alleges FCA has been aware of the HEMI engine defects since 2012 but the automaker has not done anything to fix the problem and allegedly told customers the ticking and other strange noises were normal and no repairs are necessary.

“FCA has also failed to authorize permanent or complete repairs under warranty. In this way, FCA has effectively and knowingly transferred the costs of repair to consumers, despite the requirements of its express warranties.”Chrysler engine class action lawsuit

As per the lawsuit, Chrysler issued STAR Case Report S1709000010 in 2017 which said, “[t]his communication documents a record of past experiences” and “captures all previous cases known that appear to be similar or related to the vehicle symptom / condition.”

“Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.” STAR Case Report S1709000010

Dealers were told:

“If excessive camshaft lobe wear/lifter wear (roller failure) has been identified, further inspection should be performed before attempting repair. Removal of the Oil Control Vale (OCV) for the Variable Valve Timing (VVT) system should be performed to inspect for debris.”

Chrysler, Dodge, Jeep Driver Complaints: Engine Knocking, Ticking Noises

The following are some complaints posted by Dodge, Jeep, and Chrysler drivers who experienced ticking and knocking noises with their vehicles.

I heard a ticking noise coming from the right side of the engine…We could only hear it from outside the vehicle. This appears to be a common issue. The mechanic knew exactly what it was when I told him we had a ticking noise in a Durango…” 2015 DODGE DURANGO DRIVER

so I noticed this annoying racket coming from the engine while I’m driving near a wall, other cars or a divider. It gets louder when MDS is on and becomes faint again when all cylinders fire up. I tried parking and revving the motor up but heard absolutely nothing at all. Is this the infamous Hemi tick?” BIGPAV7, 2010 JEEP COMMANDER DRIVER

Have Questions? Talk With Us Now

If you are an automobile owner and have manufacturing issues, you can contact us regarding your involvement in this or any potential class-action lawsuit. Serious vehicle problems require serious legal representation, especially when you are bringing a claim against a major automaker. 

At the Lemon Firm, our experienced Attorneys have been able to successfully recover compensation for our clients who were sold a vehicle with manufacturer defects, and we can do the same for you. Call (833) Lemon-Firm to speak with a Lemon law expert today.

Lemon law attorneys discussing client's case

Should I opt out of the Tigershark Class action lawsuit?

Chrysler, Dodge Ram & Jeep have reported that their vehicles have had oil consumption problems which resulted in automatic notification or warnings and in some cases shutdowns without warning. There are other common reports of excessive emissions due to large amount of release of oil into the exhaust.

This resulted in a Class action being filed in US district court. About potential class vehicles 3.7 were sold. with the Tigershark 2.4L Engines.

  • 2016-2018 Fiat 500x
  • 2015-2017 Chrysler 200
  • 2015-2018 Ram Pro Master City
  • 2013-2016 Dodge Dart
  • 2017-2018 Jeep Compass
  • 2014-2019 Jeep Cherokee
  • 2015-2018 Jeep Renegade

In their lawsuit, they stated various problems they encountered with the Tigershark 2.4L engine. They also included the failure of piston rings to connect with the cylinders that caused the Tigershark engine to consume a lot of oil.

Drivers were not informed by the system about the low rate levels of oil. And, also the system could not notify them if there were a need to change the oil. However, the system could inform about all oil information after the engine had been shut down or completely damaged.

Chrysler company did not accept all statements against Tigershark engine in this lawsuit which they described as Normal conditions.

Lawsuit settlement

Though this case had paused for a while, both parties were through mediation and agreement terms and conditions. They have been able to come up with a decided settlement. However, it still needs a final certification from the judge which will take place on December 1st, 2022. You may be able to recover more than the Class action will yield if you opt out, and we can help.

Warranty

The client is to get an expanded warranty period of seven years. Where by is also equivalent to 100,000 miles. This warranty extension is granted upon starting with the time a client took their vehicle to service. Some Chrysler clients may not benefit from this relief of 7 years warranty since some models might have already covered their warranty periods. More Exclusively in the old models like 2013.

Customer satisfaction notification (CSN)

However, this program had already been established by Chrysler to clients before the lawsuit settlement. They implemented free CSN for all clients who had a problem with oil consumption. And this implies particular modules like CSN W84, CSN W80, and CSN W20.

An owner of any above models, with any complaint about oil consumption issues. Will be required to provide the vehicle to be tested. And if the car fails the test? These are the available reap benefits that had put in place provided in the lawsuit settlement by Chrysler. 

A customer will be, specified the amount of $340 cash with the replacement of the engine block concerning the oil consumption problem in their vehicles. 

Customers will have to claim through submitting reimbursement claims for the charges they incurred in servicing their cars in issues regarding oil usage.

The lawsuit settlement requires Chrysler to pay all the charges that customers incurred during servicing or repairing their cars, due to Tigershark engine, such as transportation, towing, repairing, renting cars, and many others. However, a client should submit a document which  shows incurred costs aiming at validity and timing.

The amount of $3000 to $1000 is supposed to be paid to 42 people who sued the company. And $7.5 million will be given to the lawyers who represent them, in courts of law. According to the lawsuit settlement, if officially decreed by the judge.

At the Lemon Firm, our experienced Attorneys have been able to successfully recover compensation for our clients who were sold a vehicle with manufacturer defects, and we can do the same for you. You may be able to recover more than the Class action will yield if you opt out of the class action, and we can help. Call (833) Lemon-Firm to speak with a Lemon law expert today.

NHTSA Diesel Trucks

NHTSA Investigating Over 600,000 Ram Diesel Trucks Due To Stalling Engine

NHTSA Investigating Over 600,000 Ram Diesel Trucks Due To Stalling Engine

More than 600,000 heavy-duty pickups built by Ram models 2019 & 2020 are the target of a National Highway Traffic Safety Administration (NHTSA) investigation due to a faulty fuel pump. Only trucks powered by the 6.7-liter turbodiesel engine are affected. Complaints say that the trucks could stall and become immobile while traveling at speeds over 25 mph and resulting in the “permanent disablement of the vehicle.”

  • NHTSA has started an investigation on Ram trucks with diesel engines, following up on reports of a problem with the high-pressure fuel pump. The problem could cause stalling and loss of power while traveling at speeds above 25 mph.
  • The reported defect could affect 604,651 2019–2020 Ram 2500, 3500, 4500, and 5500 trucks with the 6.7-liter Cummins turbo-diesel engine, NHTSA said.
  • NHTSA has received 22 complaints about the issue and two field reports. The agency has not yet issued a recall.

The agency launched its probe last Thursday on October 14th and will focus on how widespread the presumed defect is, what exactly caused it, and any potential safety hazards relating to the issue. Some headway has already been made, however.

Diesel vehicles under investigation include all Ram 2500, 3500, 4500, and 5500 HD pickups from the 2019-2020 Model years. NHTSA could issue a recall as a result of the investigation. According to NHTSA and a report by the Detroit News, Stellantis (then Fiat Chrysler) was aware of the defect already and put out a warranty bulletin in November 2019 about the problem asking dealers to  “collect, monitor, and correct quality issues” with the trucks’ high-pressure fuel pumps.

NHTSA said that the high-pressure fuel pump is to blame; stalling occurs when the part fails. And the issue mostly happens above 25 mph and that the engine can’t be started again after it turns off. Stellantis said that they will be cooperating with the NHTSA fully, launching an investigation of its own for good measure. So we should have the next update soon, including the name of the supplier. In the meantime, you might want to keep a closer eye on how your HD Ram is running if it falls under the purview of the investigation.

Conclusion

At the Lemon Firm, we are a team of experienced attorneys who can help you recover the right compensation if you are experiencing any of these defects in your Dodge Ram. Why don’t you Contact Us today for a free consultation?

Dodge Challenger and Charger Owners File Suit Against Dodge for Rear Differential Problems Putting Driver’s Safety At Risk

A class action lawsuit filed in Delaware is accusing carmaker Dodge of problems with 2015-2019 Dodge Challengers and Chargers that come with V8 engines and are allegedly equipped with a defective rear differential.  The lawsuit, filed on behalf of six vehicle owners, specifically alleges that the rear differential, a part of the rear axle that helps to stabilize the car while it is turning at high speeds, was “not adequately designed and/or manufactured for the torque loads of the engines and transmissions exerted during acceleration.”  In plain English, this means that the muscle cars, when driven at the high speeds that many drivers specifically bought them in order to drive them at, can be more difficult to control and the rear differentials fail at a much faster rate than they were designed to. The lawsuit further alleges a failed rear differential can suddenly explode, showering the car’s underside with shrapnel, as well as that the failure of the rear differential can occur suddenly, leaving drivers unable to control their car and facing a potentially very dangerous situation. The drivers claim that, not only does the rear differential issue lead to the early failure of the rear differential itself, but that this defect causes other vehicle parts to fail early as well.  Finally, the vehicle owners also allege in their lawsuit that the value of their cars has also decreased significantly as a result of this serious design defect.  

California Lemon Law and Vehicle Defects Like the Dodge Rear Differential Problems

California has one of the strongest lemon laws in the country.  Set forth in the Song-Beverly Consumer Warranty Act and the Tanner Consumer Protection Act, California’s lemon law was enacted in the first place to protect California consumers from having to deal with repeated repair visits back to the dealership for factory warranty repairs and/or for safety defects like the rear differential issues faced by Dodge Charger and Challenger owners.  These laws require that motor vehicle manufacturers offer buybacks for new cars (as well as used cars that are still in their initial warranty period) if the manufacturer cannot repair a defect that impairs a motor vehicle’s use, value or safety.  In the scenario faced by Dodge Charger or Challenger owners that led to the recent filing of the Delaware class action lawsuit, this could certainly constitute exactly the type of design defect that would be covered under California’s lemon law if the vehicle owners in the Delaware class action are successful in proving their claims. 

Contact Lemon Law Firm If You Own a Dodge Challenger or Charger and Have Experienced Similar Problems Or Were Injured Due to a Defect in Your Motor Vehicle

At the Lemon Firm, our experienced attorneys have represented numerous clients who have been injured by dangerous defects like those alleged in the recent class-action lawsuit filed by Dodge Challenger and Charger owners in Delaware.  We have been able to successfully recover compensation for our clients who were sold a vehicle that did not perform as intended and we can do the same for you. Contact us for a free consultation today if you have experienced problems like those experienced by the Dodge Challenger and Charger owners in the class action lawsuit described above or any other types of design or manufacturing defects with your vehicle.  Our experienced attorneys can be reached by calling (833) 536-6634.  The first consultation is free and we can take your case on a contingency fee, meaning that you will not pay a cent unless our experienced attorneys recover money for you.  Call us today!

ram dealership

Ram Truck Infernos

By: Andrea Plata

There are very few vehicle defects as terrifying and dangerous as defects that result in a vehicle fire.  While California consumers have relied on Dodge Ram to produce reliable work trucks for years, recently, a spate of vehicle fires has led to increased concerns about the safety of Ram Trucks and numerous lawsuits have been filed to protect consumers’ rights.  Also, recently a recall has been issued for Ram trucks due to reported vehicle fires. The recall was issued for nearly 20,000 model year 2021 Ram 2500, Ram 3500, Ram 3500 CB Chassis, Ram 4500 Cab Chassis, and Ram 5500 Cab Chassis trucks equipped with 6.7L Cummins engines. 

What is an Automobile Recall? 

An automobile recall is issued when either a manufacturer or the National Highway and Traffic Safety Administration investigates and determines that a vehicle, equipment, car seat, or tire creates an unreasonable safety risk or fails to meet a consumer’s reasonable standard. Once a recall has been issued for a vehicle, the manufacturer is required to fix the problem. Manufacturers may repair or replace a defective part or offer a refund. In some instances, the manufacturer may repurchase the vehicle. 

Ram Truck Engine Fires 

According to Ram, after a thorough investigation into consumer’s complaints, it was determined that the intake air heaters are the likely cause of engine fires. Sources claim that engine fires are possible in the Ram trucks because of electrical shorts inside the intake air heater relays. Consumers are reporting truck fires even when the vehicles are turned off. The Ram truck fire recall includes 19,214 vehicles in the U.S. and 685 in Canada and is expected to begin April 30, 2021. At this time, it is still unclear how the company intends on remedying the issues with the intake air heaters. 

One owner of a 2016 Ram 1500 described the issues to NHTSA as follows: while “while driving 60 mph, abnormal sounds were coming from the engine which caused the vehicle to stall, the contact was able to pull over to the side of the road and the engine compartment was on fire.”  Other vehicle owners have also described terrifying situations involving their trucks’ engines failing and their vehicles becoming engulfed in flames.  

What Can You Do About Your Ram Truck? 

If you are driving one of the Ram truck models listed above and have suffered through repeated repairs or a vehicle fire, we are here to help. We invite you to call the California Consumer Attorney’s to discuss your claim. You are a protected consumer under California law and CCA’s experienced lawyers can help you fight back against the automaker. 

Call CCA today for a free consultation: (833) LEMON-FIRM. We will get you the compensation you deserve – and at no cost to you!

dodge ram

Ram 1500 EGR Cooler Recall

By: Nicole Halavi

A class action lawsuit alleges Fiat Chrysler (FCA) sold hundreds of thousands of Ram 1500 trucks equipped with defective exhaust gas recirculation (EGR) coolers between June 12, 2013 to October 23, 2019. The suit claims that the EGR coolers are prone to thermal fatigue, which makes the coolers more prone to internal cracks over time. An internal crack will then introduce preheated, vaporized coolant to the EGR system while the engine is running. This is a potentially dangerous situation as the intake manifold may combust and result in a vehicle fire if the mixture interacts with other hydrocarbons and air in the system. One of the plaintiffs in the class experienced just this: her truck suddenly lost power and caught fire.

Failed Recall

In October 2019, a Ram 1500 EGR cooler recall was announced for 107,898 trucks built between 2014-2019 in the U.S. FCA announced that a remedy for the EGR cooler issue was not yet available; but that the automaker was making every effort to find one as soon as possible. An EGR cooler is a component used to lower the temperature of the exhaust gases that are recirculated by the EGR system. The EGR system recirculates exhaust gases back into the engine in order to decrease cylinder temperatures and NOx emissions. The gas circulated by the EGR system can be considerably hot, however, especially in vehicles equipped with diesel engines. For this reason, many diesel engines are equipped with EGR coolers to lower the temperature of the exhaust gases before they enter the engine. Customers were told that they would be notified as soon as a fix was available, which created the expectation that a solution was underway. FCA also told customers to simply continue to monitor their coolant levels and contact dealers if the levels were consistently low.

Unavailable Replacement Parts

After the recall was issued, several plaintiffs claim that they took their trucks in for repairs, but dealers consistently informed them that the required repair parts were not available. Dealers were apparently told that replacement parts were very limited and as such, EGR coolers should be replaced only if the part has failed.

One plaintiff purchased a used 2016 Ram 1500 EcoDiesel for his construction business in August 2019. He then received the recall notice a few months later. Months after the dealer was unable to replace his cooler, the plaintiff’s vehicle filled with smoke and lost all power while he was driving. Fortunately, the five occupants of the vehicle were able to exit before the truck exploded and was engulfed in flames. When the plaintiff notified the dealership of this horrific event, he was told the technicians could only repair one cooler per week and his truck was 20th on the waiting list.

What Can I Do if My Ram 1500 is Exhibiting EGR Cooler Issues?

If you are experiencing any of the above issues, California’s lemon laws are here to protect you and prevent any further complications. The attorneys at CCA are very knowledgeable about the defective EGR coolers in Ram trucks discussed above and will work with you to fight back against the automaker.

Please do not hesitate to call CCA today for a free consultation: (833) LEMON-FIRM. We’ll get you the compensation you deserve – and at no cost to you!

dodge ram 1500

Recall on 2014-2018 Ram 1500 Crankshaft

Fiat Chrysler Automobiles (FCA) is recalling approximately 58,000 vehicles equipped with 3.0-liter diesel engines due to possible engine stalling. The affected vehicles are 2014 to 2018 Ram 1500 models and 2014 to 2016 Jeep Grand Cherokee models. These vehicles potentially have a crankshaft position sensor tone wheel that may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and camshaft timing. Ultimately, this may result in an engine stall and a failure to restart the engine. Without a properly functioning engine, these affected vehicles can crash without prior warning.

Although FCA claims it is not aware of any accidents or injuries related to the issue, the automaker decided to conduct a voluntary safety recall of the affected vehicles after several months of investigations. The recall is expected to update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal if the crankshaft position signal is lost. 

Owners can call the automaker at 800-853-1403 or the National Highway Traffic Safety Administration’s vehicle-safety hotline at 888-327-4236.

If you’re experiencing difficulty getting assistance with any of the above-mentioned issues, feel free to call CCA today. Our team of experienced attorneys knows how to work with these automakers to get you the compensation you deserve when your vehicle is fixed properly the first time. If you think you’re driving a lemon, the chances are you probably are. Call us today at (833) LEMON-FIRM for a free consultation.

Chrysler

Lawsuit Alleging Defective Door Panels on Chrysler 300 and Dodge Charger

By: Nicole Halavi

Chrysler has been one of the biggest automobile manufacturers in the United States since it was founded in 1952. The Chrysler 300 is known to have one of the most powerful engines available in a domestically manufactured vehicle. Despite its popularity, this model has been the subject of recent complaints concerning a multitude of defects.  The Dodge Charger is another popular model that has also been the target of many complaints. Following these complaints from Dodge and Chrysler owners, a class action lawsuit was recently filed against Fiat Chrysler. Allegedly, the automaker was aware of a defect in the door panels and yet continued to market them.

CCA is here to help if your Chrysler 300, Dodge Charger or Dodge Daytona is equipped with flimsy and defective door panels. We invite you to call our experts today for a free consultation: (833) LEMON-FIRM.

What Are the Issues in the Chrysler and Dodge Door Panels that Resulted in a Class Action Lawsuit?

A recent class-action suit filed against Fiat Chrysler (FCA US) claims that some of their models are equipped with faulty door panels that easily unhinge from the car frame. The suit includes current and previous owners or 2014-2021 Chrysler 300, Dodge Charger, and Dodge Daytona models.

Allegedly, FCA US has been aware of the problems since 2015 and knew that these affected owners would be forced to shoulder the repair expenses. The lawsuit also mentions that even when repairs are performed under warranty, the same defective door panels are installed. 

According to the lawsuit, the problem has also affected the side airbags, door locks, anti-theft mechanisms, and the heating/cooling system. Although they have been aware of the issue for years, Chrysler has allegedly done nothing to address the problem and continues to conceal the matter to sell the affected models.

An excerpt from the lawsuit states, “Defendant’s goal in refusing to make repairs in a reasonably prompt fashion is obvious: some customers will forgo the repairs, have the repair completed elsewhere, or neglect the repair until their warranties expire, thus saving Defendant the cost of making the in-warranty repairs.”

According to one of the plaintiffs, an owner of the 2016 Chrysler 300c, she dealt with the problem not once but multiple times, even after getting it repaired. Over time, all four of her door panels started coming off and separating from the frame. This led to other complications too. It affected the interior temperature control system as hot air streams were entering the vehicle from the door cavity. This owner says she had called Chrysler, and they refused to provide her with any type of repair or replacement. She says this complication has caused her to drive as little as possible.

What Can I Do if My Chrysler Model Has a Flimsy Door Panel?

If you own one of the models mentioned above and have experienced any trouble with your door panels, California’s lemon laws are here to protect you and prevent further complications. At CCA, our lawyers are well aware of the door panel issues and the details of the recent lawsuit filed. We can help you get the compensation you deserve – and at no cost to you!

If you are experiencing any of the above-mentioned issues with your vehicle, do not hesitate to contact our experts for a free consultation at: (833) LEMON-FIRM.

Wheel of Jeep Grand Cherokee

132,000 RAM 1500’s and Jeep Grand Cherokee’s Recalled

By Nicole Halavi

Jeep and RAM are both popular American automobile brands that are subsidiaries of the Italian American automobile corporation, Fiat Chrysler. Although Jeep and RAM are relatively popular auto brands, both have been targeted in many user complaints concerning engine stalling issues. In recent news, it was revealed that these defects led to recalls on both the RAM 1500 and Jeep Grand Cherokee models.

If your RAM 1500 or JEEP Grand Cherokee has been exhibiting any ongoing issues or defects, CCA is here to help. Please feel free to call our experts today for a free consultation: (833) LEMON-FIRM.

What are the Issues in the RAM 1500 and Jeep Grand Cherokee that led to a Recall?

Recently, it was revealed that Fiat Chrysler (FCA) has called for a recall of about 130,000 vehicles (2014-2018 RAM 1500 and 2014-2016 Jeep Grand Cherokee) due to a stalling issue caused by improper crankshaft positioning. Ultimately, it was found that this defect may lead to delamination of the sensor tone wheels, which could potentially affect its synchronization functionalities. A desynchronized fuel injector pulse and camshaft timing will result in frequent engine stalls. 

By the end of July 2020, FCA was aware of at least 1200 similar warranty claims related to the engine stall issue. Although the automaker advised that no reported crashes or injuries have resulted from this defect, Chrysler disclosed that RAM and Jeep vehicles with gasoline engines and new third-generation EcoDiesel 6 engines are not included in the recall. 

Below are some excerpts from complaints placed by RAM 1500 and Jeep Cherokee owners:

“I was stopped at a stop light on a busy 4 lane highway when my 2017 Jeep Grand Cherokee stalled and would not re-start. The engine light came on, I could not push the brake pedal in. I called U-connect roadside and they sent a tow truck.” – 2017 Grand Cherokee owner

“My 2016 Ram 1500 Eco Diesel stalled while reversing out of driveway. Could not drive for about 10 mins. Finally, when truck worked engine light came on. My truck has 101 miles. It is new. No one wants a vehicle that has electrical issues after 2 days of purchase!” – 2016 RAM 1500 owner

“The contact owns a 2017 Jeep Grand Cherokee. While driving 65 mph, the vehicle randomly jerked and stalled several times. There were no warning indicators illuminated. The vehicle was taken to lithia Chrysler Jeep Dodge Ram of Corpus Christi (4313 S Staples St, Corpus Christi, TX 78411, (361) 992-8000), but was not diagnosed or repaired.” – 2017 Grand Cherokee owner

What Can I Do if My RAM or Jeep Exhibit Any of the Defects Discussed Above?

If your RAM 1500 or Jeep Grand Cherokee has exhibited any of the engine stalling issues described above, CCA’s lawyers are here to help – and at no cost to you! CCA is equipped with a team of lawyers who are trained to handle complex lemon law cases and get you the compensation that you deserve.

If your vehicle has been exhibiting any defects or issues, please contact our experts for a free consultation at (833) LEMON-FIRM.