In a recent move, Chrysler has recalled nearly 200,000 plug-in hybrid SUVs including the 2021-2024 Wrangler 4xe and the 2022-2024 Grand Cherokee 4xe. The issue starts from faulty software that affects windshield defrost functions and potentially disabling them.

This defect raises serious safety concerns under certain conditions since the vehicles may fail to meet federal safety standards. A malfunctioning windshield defrost system could diminish visibility in specific driving situations, potentially resulting in an a lack of visibility and a hazard.

Affected Vehicles

Chrysler issued a recall for specific Jeep models:

  • Jeep Wrangler 4xe SUVs – made between September 2, 2020 and August 24, 2023.
  • Jeep Grand Cherokee 4xe SUVs – made between July 23, 2021, and December 5, 2023.

The Issue

  • Incorrectly programmed hybrid control processor software can make windshield defrost or defog functions inoperable.
  • This non-compliance could violate Federal Motor Vehicle Safety Standard no. 571.103 S4.1, which requires a functional defrosting and defogging system.

Chrysler Response

Chrysler provides a free fix through Jeep dealerships that involves a software update.

Core Issue and Its Consequences

The core issue is the configuration of the software that governs critical functions. However, the flaw in the hybrid control processor software disables the front windshield defrost and defog functions.

This raises red flags indicating non-compliance with government vehicle safety standards. The lack of a functional defrost system causes visibility issues for drivers of affected Jeep Wrangler and Grand Cherokee SUVs particularly in certain conditions, increasing the risk of an accident.

It is important to address this problem right away by pointing out the necessity of a speedy fix and increased safety precautions for these Jeep models.

Critical Need for Timely Resolution

Addressing the software flaw affecting nearly 200,000 Jeep plug-in hybrid SUVs is vital to prioritize safety and uphold federal regulations. The provision of a no-cost solution through Jeep dealerships underscores the significance of rectifying the incorrectly programmed hybrid control processor, a pivotal step in preventing accidents related to impaired visibility.

Jeep owners affected by the recall will begin receiving notifications on April 5, 2024, stating the importance of addressing this safety issue as soon as possible. It is crucial to remain vigilant and take proactive measures by visiting dealerships to rectify the issue. Failing to do so could pose potential risks, making it imperative for owners to prioritize the resolution of this safety issue.

Bottom Line

Jeep defrost issue posed a pressing concern for owners, demanding immediate attention and resolution to ensure optimal functionality and safety. Even minor flaws can affect your safety on the road. Never neglect or overlook them. Lemon firm has been dealing with automakers for so long. Should you encounter issues with your Jeep or any other hybrid or electric vehicle, we strongly encourage you to reach out to us at (833) Lemon firm. Our team of highly skilled attorneys has a well-established track record of successfully securing compensation for clients affected by manufacturer defects. Prioritizing your safety and rights above all else, we are committed to guiding you through the entire process, ensuring you receive the support and assistance needed.

About the Author
Sepehr Daghighian is a partner with CCA that is well-versed in all aspects of lemon-law litigation. A 2005 graduate of Loyola Law School, Mr. Daghighian has been practicing litigation throughout the state of California for over 13-years. In this time, Mr. Daghighian has advocated on behalf of California consumers in hundreds of lemon law cases throughout our great state. Mr. Daghighian has also successfully tried numerous such cases to verdict in both Federal and State Court.