jeep grand cherokee

Recall Alert: Jeep Grand Cherokee and Wagoneer SUVs Faulty Rear Cameras

The infamous Jeep Wagoneer, Cherokee, and Grand Wagoneer vehicles have recently come under scrutiny for their defective rearview cameras. The repercussions of such defects could severely impact the security and performance of these automobiles. Hence, prompt action must be taken to mitigate the consequences. As a result, certain models from these vehicle lines are being recalled by the company. Let’s get into the details.

Complaints of the Rearview Cameras

Multiple models of the Jeep Grand Cherokee and Jeep Wagoneer from 2021-2024 have been accused of malfunctioning rearview cameras. Although these models are fairly recent and new, this defect poses a myriad of safety risks. The fault is attributed to the Central Vision Park Assist module (CVPAM) software in the Jeeps, which does not allow the rearview image to be displayed while the vehicle is in reverse. Without seeing the rearview image clearly, drivers are at risk of engaging in serious collisions and accidents, endangering many lives. This complaint necessitates the need for immediate investigation and relief for the owners of these respective vehicle models.

Recalled Vehicle Models

The total number of affected vehicles to be recalled is 162,713. The models are as follows:

  • 2022-2023 Jeep Grand Cherokee
  • 2021-2023 Jeep Grand Cherokee L
  • 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles.

Recall of Jeep Cherokee and Wagoneer: All the Details

The recall was filed and published on the NHTSA website on 14th August 2023 and is operative in the U.S. Chrysler recognizes that the stated vehicles do not abide by major Federal laws, including the well-recognized Federal Motor Vehicle Safety Standard No. 111, marked as “Rear Visibility.” This recall asserts that such a defect can lead to large-scale accidents and changes must be implemented as soon as possible. Although the company is not undergoing any serious trials over the recall, vehicle owners are advised to keep an eye out for any proceedings.

Proposed Solutions

As per the latest update, this recall is progressing. Jeep has devised some practical solutions and aims to get rid of the rearview camera issue. As stated by the company, all owners will receive a free CVPAM software update for their vehicles, enabling the cameras to work without any hassle, thereby ensuring a smooth ride. The notifications will be emailed by 3rd October 2023, alerting all vehicle owners about their safety and well-being. Until then, all selected model owners are advised to keep pace with the developments. Any changes could have a profound impact on Jeep and its reputation with customers.

Final Words

This case calls attention to the importance of stringent vehicle safety norms and manufacturing processes. As the recall proceeds forward, concerned owners are hopeful to get their desired compensation and safety protocols. As of now, prospective purchasers may be skeptical about buying jeeps or SUVs with rear camera malfunctions. 

When dealing with recognized automotive names, keeping an experienced and professional advocate at your side is necessary. With a consistent track record, success rate, and a devoted team of experts, the Lemon Firm is a leader in the realm of consumer advocacy. Connect with our case analysts today and get the remunerations that you deserve!