Contra Costa County
Our client, Jose B. resides in Richmond, California, and had purchased the 2011 Dodge Durango in April of 2012 from Hilltop Chrysler Jeep Dodge Ram. Not long after buying the car, he found that the vehicle was completely unreliable and displayed a wide variety of issues including interior rattling noises, electrical problems, engine issues, air conditioning issues, countless recalls, problems with the vehicle’s seats, and other issues. Unlike some lemon law cases where only one defect surfaces, in Jose’s case, the Durango suffered from a wide variety of different issues. The California lemon law protects consumers like Jose because the manufacturer is allowed a reasonable number of attempts to conform the vehicle as a whole to warranty; not any particular part. One we got involved, FCA agreed to settle Jose’s case and reimburse him for all the monies he had paid for the Durango and also a significant civil penalty. Of course, FCA also agreed to pay all of Jose’s attorney’s fees and costs for him.