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Kia recalls 145,000 Sorentos due to unexpected rear-view camera mounting clip breakage. The defect risks the disappearance of the image, leading to the class action on the 2022-2023 Sorento models. To address the issue, the recall involves adding stiffening ribs to the housing. Owners are advised to visit dealerships for a free replacement of the camera housing. This recall follows another concerning Optimas and Rios.
Kia’s Response and Resolution
To address the issue, Kia plans to reinforce the housing of the mounting clips by adding stiffening ribs, as indicated in recall documents submitted to NHTSA. The company aims to notify affected Kia Sorento owners in late October, offering them a free replacement of the camera housing at Kia dealerships. The affected vehicle models are:
- 2022/23 Sorento
- 20/23 Sorento Hybrid
- 20/23 Sorento Plug-in Hybrid (PHEV)
Kia has allocated a recall number, SC280, providing a structured approach for owners to seek assistance or information. However, this isn’t the only challenge Kia faces, as a previous recall for Optimas and Rios, coupled with broader industry concerns about vehicle thefts, and further amplifies the intricacies surrounding the brand.
The Legal Landscape Unfolds
Adding a layer of complexity, a Kia Sorento class action lawsuit alleges that the August 2023 recall may not be sufficient to rectify the mounting clip issue. The legal case, lodged in a California court, seeks over $5 million in damages.
The plaintiff, Vermell Singletary, alleges that the recall may not genuinely resolve the problem and anticipates a significant time commitment in dealing with the recall process. While Kia has acknowledged over 120 reports of loose or displaced cameras, there have been no reported crashes or injuries related to this specific issue.
Legal Claims and Industry Ramifications
The lawsuit not only seeks monetary compensation but also emphasizes the inconvenience and potential safety hazards caused by the alleged defect.
This legal action brings to light multiple claims, including:
- Breach of warranty
- Negligent design defect
- Fraud
- Unjust enrichment
- Negligence
Recent recalls concern Kia’s safety and product reliability in 2023. Incidents, including a surge in thefts, draw attention to the need for robust security measures. The industry closely watches Kia’s response, anticipating potential effects on manufacturing standards. In the face of emerging threats, Kia and fellow automakers must reassess and enhance their technological measures to protect vehicles.
Final Words
Kia’s legal and reputational challenges, intensified by recalls and discontent among consumers, have far-reaching implications. The outcome not only impacts Kia’s financial stability but also sets a precedent for industry-wide manufacturing standards. Consumers closely scrutinize Kia’s responses, emphasizing the need for a comprehensive approach to navigate these complex challenges and restore trust in the brand. Navigating legal complexities, Kia’s crucial task is to communicate, engage, and reassure consumers proficiently. This effort is pivotal for rebuilding trust and mitigating potential reputational damage.
We take these issues seriously as a Lemon Firm dedicated to suing automakers. If you need help with your hybrid or EV, reach out. Our skilled attorneys have a track record of securing compensation for clients with manufacturer defects, and we’re here to assist you, too. Dial (833) Lemon-Firm to connect with a Lemon Law expert today.