dodge ram

Recall by Fiat Chrysler: Addressing Powertrain Software Issue in Ram Pickup

FCA US has issued a recall on Ram 1500 pickup trucks manufactured in 2021 due to a powertrain software issue. Owners of the recalled vehicles have reportedly claimed that the software control for some systems may be malfunctioning due to a coding error. Specifically, dealerships will replace the power steering pump control module and ducted fan motor control module. This could result in reduced steering effectiveness or loss of electrical power. It is unknown at this time if the RAM 2022 and 2023 models with 5.7 engines will be recalled, and unclear if parts will be available this year.

Overview of the Recall

The recall was called after (FCA) received reports of trucks stalling while idling at slow speeds. Chrysler claimed that no crashes or injuries were found to be linked to this problem, but they are investigating the root cause. The company said it would repair vehicles equipped with certain powertrain control systems starting in June 2023. The software upgrade will be free; in this regard, owners will be notified soon. Furthermore, the recall affects certain 2021 Ram pickups with a 5.7L eTorque engine.

In response to the powertrain software issue, FCA is actively notifying affected vehicle owners of the recall via mail, informing them of the software issue and the necessary steps to address it. Much like past FCA, Dodge, Chrysler, and Jeep recalls, it’s safe to assume there may be a shortage of parts and subsequent recalls forthcoming.

Uncovering the Software Issue

The affected trucks reportedly have a Transmission Control Module (TCM) that controls how quickly the transmission shifts gears. The TCM is connected to a software system that can potentially cause it to lose communication with other components. The software was not installed correctly during the assembly of the vehicle. As a result, it lost communication with other components like the engine control module and vehicle electronics. Eventually, the TCM slows or stops shifting gears completely.

Affected Models and Safety Implications

FCA US has issued a recall affecting 131,700 Ram 1500 pickup trucks produced in 2021. The recall stems from a powertrain software issue that could potentially impact the safety and performance of these vehicles. The software flaw causes the engine to shut down abruptly, endangering the driver’s safety. If you own a 2021 Ram 1500 pickup truck, it’s vital to stay informed about this recall to take the necessary action to ensure the safety of your vehicle.

Final Thoughts

This recall indicates Fiat’s inability to protect the security and satisfaction of its customers. This recall serves as yet another warning to RAM owners to stay informed and watchful of any potential safety risks.

Serious car, truck, and SUV problems require serious representation, contact us at (833) LEMON FIRM to speak with a Lemon law expert today!

Posted in FCA
dodge ram 1500

Recall on 2014-2018 Ram 1500 Crankshaft

Fiat Chrysler Automobiles (FCA) is recalling approximately 58,000 vehicles equipped with 3.0-liter diesel engines due to possible engine stalling. The affected vehicles are 2014 to 2018 Ram 1500 models and 2014 to 2016 Jeep Grand Cherokee models. These vehicles potentially have a crankshaft position sensor tone wheel that may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and camshaft timing. Ultimately, this may result in an engine stall and a failure to restart the engine. Without a properly functioning engine, these affected vehicles can crash without prior warning.

Although FCA claims it is not aware of any accidents or injuries related to the issue, the automaker decided to conduct a voluntary safety recall of the affected vehicles after several months of investigations. The recall is expected to update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal if the crankshaft position signal is lost. 

Owners can call the automaker at 800-853-1403 or the National Highway Traffic Safety Administration’s vehicle-safety hotline at 888-327-4236.

If you’re experiencing difficulty getting assistance with any of the above-mentioned issues, feel free to call CCA today. Our team of experienced attorneys knows how to work with these automakers to get you the compensation you deserve when your vehicle is fixed properly the first time. If you think you’re driving a lemon, the chances are you probably are. Call us today at (833) LEMON-FIRM for a free consultation.


Lawsuit Alleging Defective Door Panels on Chrysler 300 and Dodge Charger

By: Nicole Halavi

Chrysler has been one of the biggest automobile manufacturers in the United States since it was founded in 1952. The Chrysler 300 is known to have one of the most powerful engines available in a domestically manufactured vehicle. Despite its popularity, this model has been the subject of recent complaints concerning a multitude of defects.  The Dodge Charger is another popular model that has also been the target of many complaints. Following these complaints from Dodge and Chrysler owners, a class action lawsuit was recently filed against Fiat Chrysler. Allegedly, the automaker was aware of a defect in the door panels and yet continued to market them.

CCA is here to help if your Chrysler 300, Dodge Charger or Dodge Daytona is equipped with flimsy and defective door panels. We invite you to call our experts today for a free consultation: (833) LEMON-FIRM.

What Are the Issues in the Chrysler and Dodge Door Panels that Resulted in a Class Action Lawsuit?

A recent class-action suit filed against Fiat Chrysler (FCA US) claims that some of their models are equipped with faulty door panels that easily unhinge from the car frame. The suit includes current and previous owners or 2014-2021 Chrysler 300, Dodge Charger, and Dodge Daytona models.

Allegedly, FCA US has been aware of the problems since 2015 and knew that these affected owners would be forced to shoulder the repair expenses. The lawsuit also mentions that even when repairs are performed under warranty, the same defective door panels are installed. 

According to the lawsuit, the problem has also affected the side airbags, door locks, anti-theft mechanisms, and the heating/cooling system. Although they have been aware of the issue for years, Chrysler has allegedly done nothing to address the problem and continues to conceal the matter to sell the affected models.

An excerpt from the lawsuit states, “Defendant’s goal in refusing to make repairs in a reasonably prompt fashion is obvious: some customers will forgo the repairs, have the repair completed elsewhere, or neglect the repair until their warranties expire, thus saving Defendant the cost of making the in-warranty repairs.”

According to one of the plaintiffs, an owner of the 2016 Chrysler 300c, she dealt with the problem not once but multiple times, even after getting it repaired. Over time, all four of her door panels started coming off and separating from the frame. This led to other complications too. It affected the interior temperature control system as hot air streams were entering the vehicle from the door cavity. This owner says she had called Chrysler, and they refused to provide her with any type of repair or replacement. She says this complication has caused her to drive as little as possible.

What Can I Do if My Chrysler Model Has a Flimsy Door Panel?

If you own one of the models mentioned above and have experienced any trouble with your door panels, California’s lemon laws are here to protect you and prevent further complications. At CCA, our lawyers are well aware of the door panel issues and the details of the recent lawsuit filed. We can help you get the compensation you deserve – and at no cost to you!

If you are experiencing any of the above-mentioned issues with your vehicle, do not hesitate to contact our experts for a free consultation at: (833) LEMON-FIRM.

Woman driving a car with a faulty Dodge Dart transmission.

Faulty Dodge Dart Transmissions

By Sepehr Daghighian

Owners of Dodge Dart have complained for years of shifting issues arising from their vehicles’ defective transmission components. For instance, drivers complain that their gear selectors lock up, they are unable to shift in and out of gear, their vehicles spontaneously drop into neutral, their transmission makes strange grinding noises when shifting, their transmission jerks when shifting, or (in some cases) the transmission completely dies. Frustratingly for many consumers, Dodge has been addressing their customers concerns by oftentimes installing the same defective parts back into the vehicles, thus, effectively kicking the proverbial can down the road.  

CCA’s expert lemon law attorney has advocated for Dodge Dart owners and obtained exceptionally favorable settlements from FCA (Dodge’s parent company) for clients that have suffered through frustrating repeat repairs to their transmissions. California’s strong lemon law, the Song-Beverly Act, provides that manufacturers must repurchase or replace vehicles when they are unable to fix them after a reasonable number of repair attempts. CCA has observed that, oftentimes, customers take in their FCA vehicles for repair of transmission concerns over-and-over again, to no avail. FCA’s dealerships oftentimes apply “band-aid” repairs, which don’t correct the condition or send the customer home because they could not detect a problem. Fortunately for our clients, our lawyers possess the legal and technical acumen to obtain speedy and exceptionally favorable results when the manufacturer is unable to repair their vehicles.  

In April of 2019, FCA announced that it was recalling every automatic transmission Dart in the U.S. to address problems with the transmission shifter cable.  Dodge recalled a total of 298,439 of the 2013-2016 Dodge Darts because of defects in the 6-speed transmission shifter cable. According to documents filed with NHTSA by Dodge, “The shifter cable bushing on the transmission end of the shifter cable could deteriorate and become detached from the transmission which could result in the inability of the driver to actually shift the transmission, even though the driver may move the shifter handle.” Dodge admits that the defect can be dangerous, stating: “If the shifter cable becomes detached from the transmission, the vehicle may not perform the shifts intended by the driver… In addition, if the driver’s door is opened while the transmission is not in PARK, the vehicle not in PARK and door ajar messages will display on the instrument cluster and audible chimes will sound. If these warnings are not heeded, unintended vehicle movement and vehicle crash can occur.”  

Transmission issues are oftentimes the most frustrating of vehicle problems. They are frustrating and dangerous for drivers and, oftentimes, difficult for technicians to repair, resulting in a cycle of warranty presentations without repair. Fortunately, CCA’s attorneys are experts in California’s Lemon Law and can apply our State’s strong consumer protections to resolve our client’s vehicle issues. For a free consultation with a lemon law expert, please call us today: (833) LEMON-FIRM. discusses the issues with FCA shifters.

FCA’s Dangerous Gear Shifter Defect

By Sepehr Daghighian

FCA US LLC (“FCA”), the United States distributor of Chrysler, Fiat, Dodge, Ram, Jeep, Maserati, and other automobiles, is facing increased scrutiny and multiple class-action lawsuits arising from is dangerous and defective “monostable” gear shifter installed in over 800,000 vehicles.  According to CCA’s investigations, the monostable gear shifters, designed and manufactured by ZF Friedrichshafen AG (“ZF”), departed from the long-established “PRNDL” gear selector in favor a system that always moves back to a central location after being engaged (the “FCA Shifter”). 

The FCA Shifter differs from traditional shifters in a number of ways: 

  1. First, the shifter is “monostable,” which means that whether it is pushed up or down the shifter always goes back to the same position.  
  2. While FCA gives a visual indication of the gear, the lever itself lacks tactile feedback making it hard to feel which gear you’re in.  This is a big departure from traditional shifters, which provide tactile feedback to the driver so that they know what gear they are in.  
  3. Unlike traditional shifters, drivers have to push up to get into reverse and down for drive.  This system is unintuitive and confusion. Also, the “clicks” between gears are difficult to detect, so oftentimes, drivers end up in a different gear than the gear that they thought they were in.  

Much more than a mere annoyance or inconvenience, the FCA Shifter creates a serious safety risk and danger for FCA vehicle owners.  Already, well over 300 accidents and vehicle rollaways have been reported, including many that resulted in serious injuries. Potentially, the famous actor Anton Yelchin was crushed to death by his 2015 Jeep Grand Cherokee when it rolled down his driveway and pinned him against his mailbox. Many other 2015 Jeep Grand Cherokee owners have complained of similar unexpected vehicle rollaways.  

In August 2015, the National Highway Traffic Safety Administration (“NHTSA”) opened an investigation into the FCA shifters. NHTSA states that, to date, there are over 300 incidents of Jeep Grand Cherokees rolling away after owners believed the SUVs were shifted into “Park.” The 300+ rollaway incidents resulted in 117 alleged crashes and 28 injuries. Those injuries include pelvic fractures, broken kneecaps, a ruptured bladder, busted ribs, sprained knees, trauma to the legs, lacerations to the face and various other injuries. Later the NHTSA investigation and subsequent recall by FCA was expanded to include several other vehicles.  

According to CCA’ investigations, vehicles affected by the dangerous and defective FCA Shifter include:

  • 2012-2014 Dodge Chargers;
  • 2012-2014 Chrysler 300’s, and 
  • 2014-2015 Jeep Grand Cherokees.

In April of 2016, FCA belatedly issued a recall of Chargers, 300’s, and Grand Cherokees with respect to the defective FCA Shifter.  In recall documents filed with NHTSA, FCA admits in that the drivers of their vehicles were prone to believe that the vehicles were in park when, in fact, they were not.  However, the “band-aid” approach taken by FCA in the recall limited the scope of its recall to address only rollaway incidents that occur when a driver exits a vehicle believing that it is in park. FCA failed to (and continues to fail to) address the generally defective and confusing nature of the FCA Shifter. Thus, FCA drivers continue to suffer through erroneous shifts, confusion about which gear they are in, distractions, missed shifts, and other transmission problems arising from the defective FCA Shifter.  

If you own a Dodge, Jeep, Chrysler or other vehicle and have suffered through problems with your transmission shifting mechanism, we invite you to call a Lemon Law expert at CCA for a free consultation: (833) LEMON-FIRM.  

Posted in FCA