Category: Chrysler

Two Separate Issues Force Stellantis to Recall Dodge, RAM and Chrysler Vehicles

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Issues affecting the stability control and airbags have forced Stellantis hands into a host of recalls – hundreds of thousands affected.

Airbag Recall – All You Need to Know

A manufacturing defect may cause airbags to explode unexpectedly, causing small metal pieces to fly out and injure or kill occupants. After a thorough investigation, FCA announced that “affected vehicles may have had moisture introduced into the inflator.”. According to the document, this may be due to corrosion in the inflator causing them to explode. The rupture could cause compressed gas to be released and the surrounding material could be propelled through the car. So far, the automaker has received two warranty claims and five customer issues that need attention related to the recall. Fortunately, no injuries have been reported so far.

Which Vehicles Are Affected?

For the airbag recall, Stellantis have outlined that the 2018-2021 Dodge Charger and Chrysler 300 vehicles are those affected.

What Owners Need to Do Next

Letters informing owners and lessees starting May 3 rd , 2024, asking them to send proof of ownership or payment to receive full reimbursement for the cost of repairs. The recall notice also states that dealerships will replace the side airbags free of charge. This recall has been announced quite late, considering some recalled vehicles turn six years old this year.

Stability Control Failure – All You Need to Know

Separate from the airbag issue, Stellantis also recently announced a recall affecting SUVs and pickups due to a software malfunction. The stability control system could fail causing an accident due to handling loss. The issue also relates to the anti-lock braking system which turns off the stability control system, an important safety feature which prevents steering ability in emergencies. These systems are essential in conditions with low grip such as icy or flooded roads. Plus, since 2012, every new passenger car needs to include an ESC system after studies proved that it reduces fatality in rollover crashes and single- vehicle collisions.

Which Models Are Affected?

The 2022 Dodge Durango and 2022 Ram 2500 and 3500 are affected by this recall. The Ram 2500 took the majority of the recall numbers (158,000 of the 211,581 vehicles). With 53,000 Durangos and 524 Ram 3500s.

What Owners Need to Do Next

Stellantis have announced that owners will be notified about the recall starting in July. This recall will involve taking the affected vehicle into the dealership where the Anti-lock braking system will be upgraded or replaced free of charge.

How Vehicle Owners Can Take Back Control

While recalls have been announced, many continue to be unhappy with the solutions provided by automakers. These problems have the potential to escalate into further legal action – underlining the importance of protecting consumer rights.

If you struggle with vehicle troubles and feel cornered against big vehicle brands, remember it is always better to have experts with you. With extensive experience and successful cases at hand, The Lemon Firm is your best bet. With the dedicated team members always at your disposal, the package becomes too good to be true. So, if your car is giving you a headache, don’t hesitate to reach out!

Call 833 Lemon Firm and speak with a case analyst today!

More than 300,000 Chrysler, Dodge, and Jeep Models Are Subject to Recall Because of Two Air Bag Problems

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Umbrella Stellantis has announced two recalls affecting over 322,000 models of cars and trucks because of two airbag issues.

History of the Recall

The side curtain airbag recall

The main recall affects almost 300,000 vehicles for inflator issues in the side curtain airbag. It is reported that they are at risk of rupturing and throwing out sharp metal fragments upon deployment. The affected airbags are housed in the roof rail and are used to protect the head and shoulder area on both the driver and passenger sides of the vehicle.

The rupturing of the airbag inflators affecting the Takata recall had seen over 400 people injured and 27 people killed which meant the long-standing Japanese manufacturer was forced to become bankrupt.

The cause of the issue is similar as a small amount of moisture may enter the airbag during assembly and over time, a build-up of corrosion could cause the inflator to crack. The airbag supplier in this instance is the US-based Joyson Safety Systems. 

Driver airbag not deploying recall

A second recall affects a defect in the welding of the control module within the steering column. Which may lead to the non-deployment of the driver’s side airbags located in the steering wheel during a collision. 

Which Models Are Affected?

The side curtain airbag recall

Affects the 2018-2021 Dodge Charger and the 2018-2021 Chrysler 300 sedans. In 2023 both models were discontinued, however, the Charger has been re-released as a fully electric model. Totaling 284,982 vehicles.

Driver airbag not deploying recall

A separate recall affected 38,164 mostly new vehicles from Ram and Jeep, with a limited number of Chrysler Pacifica and Voyager minivans among them.

This safety concern affects:

  • 2023 Chrysler Voyager
  • 2023 Jeep Gladiator
  • 2023 Jeep Grand Cherokee and Grand Cherokee L
  • 2023 Ram 1500 Classic
  • 2023-2024 Chrysler Pacifica
  • 2023-2024 Jeep Grand Cherokee
  • 2023-2024 Jeep Wagoneer and Grand Wagoneer
  • 2023-2024 Jeep Wrangler
  • 2023-2024 Ram 1500
  • 2023-2024 Ram 2500/3500 
  • 2023-2024 Ram 3500/4500/5500 Cab Chassis

What Owners Need to Do Next

The side curtain airbag recall

Dealers will provide complimentary replacement of both side curtain airbags, with reimbursement offered to owners who previously underwent the service. Owners look out for a notification via mail by May 3, 2024.

Driver airbag not deploying recall

Look for a notification in the mail no later than May 3, 2024, instructing you to bring your vehicle to a dealer for an examination of the steering column control module, with potential replacement if necessary. 

For further details regarding these recalls, you can reach out to Dodge, Chrysler, Jeep, and Ram customer service at 1-800-853-1403 or visit the brand’s official domestic recall website.

How Owners Can Take Back Control

While recalls have been communicated to owners, many continue to be unhappy with the solutions provided by automakers. These problems have the potential to escalate into further legal action, just like this – underlining the importance of protecting consumer rights.

If you struggle with vehicle troubles and feel cornered against big vehicle brands, remember it is always better to have experts with you. With extensive experience and successful cases at hand, The Lemon Firm is your best bet. With the dedicated team members always at your disposal, the package becomes too good to be true. So, if your car is giving you a headache, don’t hesitate to reach out! 

Call 833 Lemon Firm and speak with a case analyst today!

CHRYSLER JEEP GRAND CHEROKEE WHEEL RECALL

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This recall addresses all the potential issues with the Jeep Cherokee wheels, providing an upright approach to driver and passenger safety. Whether it’s a manufacturing defect, design flaw, or other issue affecting the wheels’ performance, the purpose is to rectify these concerns promptly.

The Damaged Bolt Problem

The recall of the Jeep Grand Cherokee wheels is linked to a crucial problem involving damaged bolts in the wheel system. These bolts (vital for maintaining wheel integrity) have been identified with potential flaws that could endanger overall safety. The issue of damaged bolts poses a significant risk to vehicle safety possibly resulting in wheel instability, loss of control, and an increased likelihood of accidents. 

Allegations and Claims

At the time of this article, FCA Chrysler faces a flood of more than 330000 complaints surrounding the Jeep Grand Cherokee SUVs (2022-2023) and Jeep Grand Cherokee L SUVs (2022-2023). Consumers express concerns about the Jeep Grand Cherokee wheel fault highlighting the potential harm tied to the defective bolts. These raised issues underscore the urgent need for a thorough investigation to ease customer anxieties. Ongoing examinations are probing into the alleged damages caused by the wheel problem keeping in mind the extent of safety hazards and impacts on vehicle performance. The final verdicts will give insights into consumer claims for the affected Jeep Grand Cherokee models.

Affected Jeep Models

The affected Jeep Models in this recall are: 

  • 2021-2023 Jeep Grand Cherokee L SUVs
  • 2022-2023 Jeep Grand Cherokee SUVs.

Legal Proceedings & Possible Outcomes

Legal proceedings have commenced against Jeep in response to the Grand Cherokee wheel recall. Plaintiffs for affected consumers and advocacy groups are struggling for liability of damages and safety issues in the wheel system. The ongoing legal proceedings require the inspection of witness testimonies and expert opinions on the alleged damages caused by the wheel issue. Possible outcomes include settlement compensation for affected parties or modifications to manufacturing practices to prevent similar issues in the future. The manufacturer may also consider settlement options to address legitimate complaints demonstrating a commitment to resolving the situation amicably while prioritizing customer satisfaction and safety.

Bottom Line

The Attorneys at the Lemon firm have secured compensation for customers dealing with manufacturer defects in their automobiles. If you have experienced the Jeep Grand Cherokee wheel defect or faced comparable warranty challenges with your vehicle, please reach out to (833) Lemon Firm to consult with a case analyst. Our mission is to defend your rights and guide you through the complexities of automotive defects.

THE JEEP DEFROST ISSUE: CHRYSLER RECALL

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In a recent move, Chrysler has recalled nearly 200,000 plug-in hybrid SUVs including the 2021-2024 Wrangler 4xe and the 2022-2024 Grand Cherokee 4xe. The issue starts from faulty software that affects windshield defrost functions and potentially disabling them.

This defect raises serious safety concerns under certain conditions since the vehicles may fail to meet federal safety standards. A malfunctioning windshield defrost system could diminish visibility in specific driving situations, potentially resulting in an a lack of visibility and a hazard.

Affected Vehicles

Chrysler issued a recall for specific Jeep models:

  • Jeep Wrangler 4xe SUVs – made between September 2, 2020 and August 24, 2023.
  • Jeep Grand Cherokee 4xe SUVs – made between July 23, 2021, and December 5, 2023.

The Issue

  • Incorrectly programmed hybrid control processor software can make windshield defrost or defog functions inoperable.
  • This non-compliance could violate Federal Motor Vehicle Safety Standard no. 571.103 S4.1, which requires a functional defrosting and defogging system.

Chrysler Response

Chrysler provides a free fix through Jeep dealerships that involves a software update.

Core Issue and Its Consequences

The core issue is the configuration of the software that governs critical functions. However, the flaw in the hybrid control processor software disables the front windshield defrost and defog functions.

This raises red flags indicating non-compliance with government vehicle safety standards. The lack of a functional defrost system causes visibility issues for drivers of affected Jeep Wrangler and Grand Cherokee SUVs particularly in certain conditions, increasing the risk of an accident.

It is important to address this problem right away by pointing out the necessity of a speedy fix and increased safety precautions for these Jeep models.

Critical Need for Timely Resolution

Addressing the software flaw affecting nearly 200,000 Jeep plug-in hybrid SUVs is vital to prioritize safety and uphold federal regulations. The provision of a no-cost solution through Jeep dealerships underscores the significance of rectifying the incorrectly programmed hybrid control processor, a pivotal step in preventing accidents related to impaired visibility.

Jeep owners affected by the recall will begin receiving notifications on April 5, 2024, stating the importance of addressing this safety issue as soon as possible. It is crucial to remain vigilant and take proactive measures by visiting dealerships to rectify the issue. Failing to do so could pose potential risks, making it imperative for owners to prioritize the resolution of this safety issue.

Bottom Line

Jeep defrost issue posed a pressing concern for owners, demanding immediate attention and resolution to ensure optimal functionality and safety. Even minor flaws can affect your safety on the road. Never neglect or overlook them. Lemon firm has been dealing with automakers for so long. Should you encounter issues with your Jeep or any other hybrid or electric vehicle, we strongly encourage you to reach out to us at (833) Lemon firm. Our team of highly skilled attorneys has a well-established track record of successfully securing compensation for clients affected by manufacturer defects. Prioritizing your safety and rights above all else, we are committed to guiding you through the entire process, ensuring you receive the support and assistance needed.

Class Action and Recalls for Chrysler Pacifica Minivans

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The Chrysler Pacifica minivans, spanning model years 2017-2023, are facing significant challenges as they become entangled in both a lawsuit and a related recall. These popular family vehicles are facing legal action due to allegations of a dangerous shutdown risk while in motion. Furthermore, a recall has been announced for a significant number of Chrysler Pacifica minivans, raising concerns over engine stall issues. By examining the timeline of events, let’s examine closely the situation surrounding Chrysler Pacifica minivans, the impact it may have on owners, and how Lemon Firm can provide you with legal assistance in this regard.

Lawsuit Allegations

A complaint was launched against the company recently, claiming that the Chrysler Pacifica minivans pose a significant safety risk. The allegations claim that these vehicles are prone to experiencing sudden shutdowns while in operation, posing a significant danger to drivers, passengers, and other road users. The lawsuit seeks to hold the automaker accountable for the alleged defects and seeks compensation for the affected vehicles’ owners.

Recall Announcement

In conjunction with the lawsuit, Stellantis, the parent company of Chrysler, has announced a major recall affecting approximately 76,000 of its popular Chrysler Pacifica Hybrid minivans. Model years 2017 through 2023 are included in the recall, which also applies to vehicles sold internationally. Concerns about engine stalling difficulties, which can cause unplanned shutdowns while the vehicle is in use, prompted the recall. The announcement urges owners to bring their vehicles to authorized dealerships for necessary repairs to address the identified issues.

Company’s Response and Resolution

Chrysler, the manufacturer of the Pacifica minivans, has acknowledged the lawsuit and recall and has expressed its commitment to addressing the concerns raised. The organization has indicated that it takes consumer security deeply and is continuously trying to address the identified concerns. Chrysler has outlined plans to update the vehicles’ software, specifically the power inverter software, and potentially the instrument panel cluster software, as part of the resolution process.

Seeking Legal Assistance

If you have a Chrysler Pacifica minivan that is affected by the lawsuit or recall, you must understand your rights and options. Here are four key points to consider when seeking legal assistance for cases involving Chrysler Pacifica minivans or similar situations:

  • Conduct thorough research to find law firms or attorneys specializing in Lemon Law or product liability cases.
  • Seek recommendations from friends, family, or trusted professionals who have had experience with similar legal issues.
  • Choose an attorney or law firm such as Lemon Law Firm, with extensive experience and expertise in handling automotive defect cases, particularly related to Chrysler Pacifica minivans.

Brief Wrap-Up

The lawsuit and recall surrounding Chrysler Pacifica minivans have brought attention to potential safety risks and engine stall issues affecting these vehicles. Owners of model years 2017-2023 Chrysler Pacifica minivans are urged to stay informed about the developments and take appropriate action to ensure their safety and protect their rights. 

If you are facing any faulty vehicle challenges, Lemon Firm is here to provide the necessary legal support and guidance. Contact our experienced attorneys today at (833) Lemon-firm for consultation and explore your options for potential compensation and resolution.

Fiat Chrysler Faces Lawsuit Claiming Valve Train System Defect Resulting in Engine Failure

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A recent lawsuit has drawn attention to a significant defect in the valve train systems of vehicles produced by FCA. The lawsuit alleges that the defect causes engine failure, leading to buyer safety hazards. Commencing in January 2023, the discovery process has embarked on its journey, with an anticipated culmination in July 2024. The model years that fall under this lawsuit range from 2014 to the present day.

The Defect

The valve train system plays a vital role in regulating the movement of valves within the engine and is a critical component in ensuring the proper functioning of the engine. This system needs to operate efficiently to ensure optimal engine performance and fuel economy. The alleged defect in the valve train system can cause engine seizing by disrupting the smooth regulation of the valves’ movements, leading to a chain reaction of malfunctions within the engine. 

Lawsuit Claims

Damage or misalignment within the valve train system can prompt a range of issues, including power loss, misfires, and, ultimately, engine failure. These dire consequences may jeopardize human safety and even pose a life threat.

In addition to the inconvenience of being stranded on the road, engine failure can result in expensive repairs or even the need for a full engine replacement. It can also create safety hazards, such as sudden loss of power, difficulty in steering or braking, and increased risk of accidents. 

Impact on Consumers

The impact of the engine failure can be significant on consumers. Financially, it can lead to unexpected repair costs, reduced vehicle value, and even total engine replacement expenses. The potential safety hazards that arise from engine failure can also direct to physical harm, causing emotional distress and trauma. Additionally, the inconvenience of experiencing an unanticipated vehicle breakdown can result in significant disruptions in daily life. Therefore, the impact on consumers can be extensive and multifaceted, highlighting the need for timely detection and resolution of any defects in vehicle components.

Vehicles Subjected To Recall

The plaintiffs intend to initiate legal action on behalf of owners or lessees of FCA vehicles that are fitted with the following: 

  • Gen III 5.7-liter HEMI 
  • 6.4-liter HEMI 392 V-8 engine

The list of vehicles in the partial lawsuit comprises of: 

  • Dodge Charger (Models 2014-16)
  • Dodge Challenger (Models 2014-2016)
  • Jeep Grand Cherokee (Models 2014-2022)
  • Chrysler 300 (Models 2014-2016)
  • Dodge Durango (Models 2014-2021)
  • RAM 1500 (Models 2014-2022)
  • RAM 2500 (Models 2014-2022) 
  • RAM 3500 (Models 2014-2022). 

It’s difficult to predict the duration of this process, and it could potentially be prolonged.

Summary Statement

Ignoring the lawsuit’s allegation that a defect in the valve train system is responsible for engine failure would amount to severe negligence, given the potential harm it could cause. It is essential for automakers to prioritize the safety of their customers by thoroughly testing and ensuring the reliability of their products. As consumers, you should remain vigilant and hold companies accountable for any carelessness that puts lives at risk.

We Can Assist You!

Get the compensation you deserve for a vehicle sold with manufacturing faults. The Lemon Firm knows how to successfully secure compensation for clients. Don’t hesitate to take action and claim. Simply dial (833) LEMON FIRM to talk to our Lemon Law experts.

Chrysler Pacifica’s Stalling Defects Led the Company to Another Class-Action

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Have you ever been a buyer of Chrysler? Your family might love the over-commodious minivan with beautiful looks. However, this car company has undergone several lawsuits regarding different malfunction issues. Today, we are going to discuss the stalling issues of the Chrysler Pacifica. The problem has landed the company in another class-action case.

Chrysler Pacifica – An Equally Comfortable and Cargo-Space Minivan

A spacious and comfortable vehicle must be your top priority if you have a big family. Since its inception in 1925, the Chrysler brand has pleased customers with unique designs, artistry, insightful inventions, and technology. The Chrysler model Pacifica is adorned with its high-end family features and versatile exteriors. This 8-seater minivan won the parents’ trust regarding safety, interior volume, convenient features, etc. It has been proven that this family-admired vehicle has been picked up for “Parents’ Best Family Car 2022” for the 3rd time in a row. 

The rear fold-flat seats are an extra benefit for shuttling cargo along with people. Amazon Fire TV compatibility and back occupant alert are the latest and appreciable features of the 2022 Pacifica. This minivan provides entertainment and reliable protection on long drives and family trips. 

Minivan Issues That Lead to a Lawsuit

How did a great car like the Chrysler Pacifica hit a class-action case? Unfortunately, it’s true! The owners of Chrysler have faced some irrefutable problems. The Chrysler Pacifica lawsuit was filed as a result of the following issues with the minivan:

  • The major problem was stalling. Consumers reported that the Chrysler Pacifica car stalls or shuts off during the drive. These stalling defects are due to the design faults of the 9-speed transmission in car engines.
  • The minivan stops functioning upon a complete loss of power. The driver of the car lost control of the steering wheel and could not modify the vehicle’s speed.
  • The customers considered the stalling of minivans a challenging and potentially damageable issue.
  • Above all, all the drivers indicated that the problem arose without any prior indication.

Class Action in 2017 and 2018

On behalf of the issues mentioned above, a lawsuit was filed against FCA (a company producing many cars, including the Chrysler Pacifica) in December 2017. The plaintiff accused the Chrysler Pacifica car of stalling and its engine shutting down. He claimed that the synchronization between the crankshaft position and engine timing had been lost, causing the car engine to hold up and stall. Moreover, the minivan reflected signal transmission issues, leading to the sudden power loss and idleness, the case filer continued. 

Another class-action case was filed just after a year. The constant stalling defects caused the subsequent Chrysler Pacifica lawsuit in October 2018. Following the 2017 lawsuit, FCA recalled their customers for updating the software of minivans to solve transmission issues. However, the plaintiffs in the latter case alleged that:

  • There was no improvement in the stalling problem even after the software update. The drivers faced similar issues afterward.
  • The new software is nothing but merely a repackaged tech application, the case filer claimed, which was available before the recall. 
  • Furthermore, the lawsuit document alleged that the company was already aware of the stalling problem, but instead of addressing and solving that issue, the FCA dealership covered the symptoms or even denied the car’s power issues.

How Could a Lawsuit Help?

This lawsuit could help consumers in the following ways:

  • The court could have asked the company to extend the warranties of the Chrysler Pacifica.
  • The company might be asked to repair all the defective cars free of charge.
  • Ban the company from selling defective cars until the problem is solved.
  • The court could have asked the FCA to notify its consumers about the claimed defect.

Let’s see the remarks of Fiat Chrysler Automobiles regarding the allegations in the stalled class-action case.

FCA Statement Regarding the Lawsuit

The NHTSA has initiated an official inquiry into the Chrysler Pacifica. There were 57 complaints to the NHTSA regarding power breakdowns. All these complaints and investigations forced the FCA to take action. Finally, on January 12, 2018, the company recalled the Chrysler owners for a software update of the car. The company accepted that the stalling problem resulted from faulty software, causing the power steering to stick and increasing the chances of road accidents. As the company failed to overcome the problem, it was hit by another class action. The lawsuit was more effective and fruitful for the customers of Chrysler Pacifica. Even though the company refused all the allegations of misdeeds, FCA shook hands on the settlement. 

Chrysler Minivan Stalling Lawsuit Settlement

The Chrysler Pacifica car-stall lawsuit has reached an agreement for the models of 2017-2021. The settlement was made for the minivans supplied with 9-speed automatic transmissions and 3.6-liter V6 engines. The company has agreed to increase the warranty period of the crankshaft sensor of the minivan to five years or 60,000 miles, which was only three years previously. Moreover, the Chrysler Pacifica lawsuit causes the FCA to give reimbursements. The corporation is obliged to compensate its customers who updated their crankshaft position sensors on their own. The car owner is required to bring the repair slips to claim their refund. The settlement document mentioned that the above indemnification would only apply to those Pacifica minivans leased or purchased five years before the agreed date. 

Chrysler Pacifica car stalls have also provided Chrysler owners the benefit of replacing their cars. This class action case allowed the class members to file a lawsuit against FCA for replacing their minivans. The plaintiff can file the case in the settlement’s arbitration program depending upon the extent of the stalling defect and the claimant’s state of lemon law.

Bottom Line

Whereas the stalling defects of the Chrysler Pacifica depleted the repute of FCA, it also led to compensation orders of more than $80,000 to the attorney and $20,000 to the two claimants. The final hearing in the Chrysler Pacifica lawsuit will be held on February 15, 2023. In the event the settlement is approved, it may benefit you to opt out of the class can file an individual claim against the manufacturer for a more substantial and deserving recompense.

Please contact us if you are worried about receiving just compensation for the manufacturing faults. Our professional and experienced attorneys and case analysts at the Lemon Firm may be able to help you recover full damages for your troubles. 

Call (833)-Lemon-Firm and speak to our experts today!

Dodge And Chrysler’s Minivans Hit With Sliding Door Malfunctioning

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Dodge and Chrysler’s minivans are again in the news headlines for car functionality issues as the electrical issues and problems in integrated power modules occupy the history of these vehicles. The recent complaints are about the minivan sliding-door-lock defects. Probes by NHTSA and companies’ comments, along with a detailed discussion of the issues, are included in this article.

Chrysler and Dodge Minivans – The Family Admired Vehicles

Chrysler Minivan and Dodge Caravan are perfect for a large family. With the large interior volume, these minivans are considered a family favorite for easy and comfortable long drives. When it comes to purchasing a new car which feature concerns you most? The response of the majority of automobile owners is safety! Both the Dodge and Chrysler minivans are equipped with reliable and properly tested safety features. Moreover, these minivans are honored to receive various impressive safety crash test ratings that further ensure the vehicle’s safety.

The Chrysler variant model Pacifica won the best model award in 2021. It’s available with gas and a hybrid drivetrain, improving gas consumption. After consolidation with Chrysler, FCA shut down the production of some vehicles, including the Dodge Grand Caravan. Although the sales figure is quite reasonable, the Dodge caravan discontinued the production run in 2020.

Car Models with the Malfunctioning

Are all Dodge and Chrysler cars reported to have a problem? According to news sources, the problem has been detected in Chrysler Town and Country minivans and Dodge Grand Caravans manufactured between 2015 and 2019. The minivan owners face serious sliding door issues as the door lock is stuck and fails. The users alleged that the problem frequently develops within the warranty term. In addition to these models, minivans manufactured in 2001 are likewise particularly vulnerable, with repeated sliding-door problems.

Problems Addressed By the Owners – Sliding Door Lock Defects

Dodge and Chrysler minivan customers encountered the following issues:

  • The Dodge Caravan’s rear sliding doors failed to unlock, forcing the passengers to use the front door to come out of the car
  • The Chrysler Town & Country lock system acted up when it remained open and unlatched throughout the drive.
  • A Chrysler owner also reports the automatic sliding door issues; the door is closed spontaneously on the hand of the complainer after she opened it with the car remote.

These manual and automatic lock failures sparks danger in the community of the minivan holders. They are concerned about the minivan sliding door problem’s severe consequences and high safety risks. Multiple consumers lodged a complaint with the NHTSA, confirming the commonality of these incidents.

Investigation of the Problem by NHTSA

The seriousness of an issue is measured by the reaction or response of the victims. In the case of an issue under discussion, a total of 365 complaints were filed against the Chrysler and Dodge minivan door lock defects. The owners asserted that each or two sliding door locks of the 2016 Towing & Country Chryslers models and Dodge Caravans were defective and fell over prematurely. Have you ever experienced the minivan sliding door problem? Like dozens of others, if you have suffered too, there is good news then!

The Investigation office started its scrutiny regarding the defects on July 2021. After a thorough inspection of the minivan sliding door problem, the NHTSA discovered that 99 percent of the vehicles in question had reached their expiry time. The subjected minivans were at the age where breakdowns are common. Furthermore, the probe noted that 96 percent of the Dodge and Chrysler minivan sliding door issues arose before 2020 when the cars had been operating for around four years. In concluding remarks, the NHTSA said they did not find any causality, injury, or crash report. However, they will continue to look into the matter for the safety and security of the civilians.

FCA’S Steps Regarding the Minivan Sliding Door Problem

Customers are the backbone of any company. A company’s customers play a central role in its success. Whether a small retailer or a large enterprise, its customers have a core value in the developmental journey of the company. Therefore, listening to and solving your clients’ issues should be one of the prime goals of any company.

Considering these facts, the minivan companies also contributed to addressing and resolving the sliding door issues.

In their first move, Fiat Chrysler Automobiles (FCA) directed the dealers of the company to change sliding door lock actuators rather than the whole lock system or latch assemblies. FCA gave these instructions through the technical service bulletin issued in June 2020.

Owners have complained further about the vivid buzzing sound produced by the 2016 Chrysler and Dodge minivan door lock functions. To compensate for this sliding door issue, the company has certified its warranty extension for the sliding door lock actuators for 1 million miles or 15 years. This deal was only valid on Dodge and Chrysler’s minivans manufactured from May 1, 2015, to January 9, 2017. Chrysler has also begun informing customers of their new program, which would repay the repair costs initially paid by the minivan owners.

What to Do When You Face Sliding Door Issues?

Have you ever experienced the Chrysler and Dodge minivan door lock breakdown? Sliding door issues are no doubt troublesome incidents and have high safety concerns. Fixing these problems is mandatory to avoid any unwanted encounters.

Following are some of the suggestions to cope with the minivan sliding door problems:

  • Carefully observe your vehicle at the time of lock issue.
  • Take your minivan immediately to the authorized Dodge or Chrysler dealership for repair.
  • Ensure that the approved service dealership appropriately documented your entire case in their record. 
  • Take and secure all the copies of repair receipts.

At the Lemon Firm, our experienced Attorneys have been able to successfully recover compensation for our clients who were sold a vehicle with manufacturer defects, and we can do the same for you. Call (833) Lemon-Firm to speak with a Lemon law expert today.

Chrysler, Dodge, Jeep Lawsuit Over Ticking, Knocking Engine Noise

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Chrysler is currently facing class action lawsuits due to knocking or tapping noise from the engine. If you own or lease a 2008 to 2021 Dodge, Chrysler, or Jeep vehicles equipped with a Hemi engine and experienced any of the following problems, your vehicle may pose a safety risk to drivers and passengers.

  • Ticking, knocking, or tapping noise from the engine
  • Loss of power
  • Rough-running engine
  • Engine failure

In May 2022, some owners filed lawsuits against Chrysler over engine ticking noise that includes several models equipped with Gen III 5.7-liter HEMI or 6.4-liter HEMI 392 V8 engines.

According to the lawsuit, HEMI V8 engines use valve train systems called multi-displacement systems that are defective and malfunction, causing engine ticking noise, failures of the camshafts, lifters, and finally failures of the HEMI engines.

Owners say that Fiat Chrysler vehicles allegedly “buck, surge, misfire, idle roughly and make abnormal noises including ticking, knocking, and chirping.”

Attorneys are investigating the same issues with Dodge & Jeep vehicle models and preparing a lawsuit for a permanent fix and compensation for drivers. 

Which Vehicles Are Under Investigation?

The class action lawsuit says this is a “partial list” of the affected vehicles and investigating all 2008-2021 vehicle models equipped with a Hemi engine.

  • Dodge Challenger and Dodge Challenger SRT
  • Chrysler 300
  • Dodge Charger
  • Dodge Durango
  • Jeep Grand Cherokee
  • Dodge Ram/Ram 1500
  • Jeep Commander
  • Dodge Ram/Ram 2500
  • Dodge Ram/Ram 3500

As per the lawsuit, the alleged defects cause wear to the HEMI engines and damage valve train components and camshafts.

Pieces of valve train components circulate in the engine oil and damage the cylinders to the point of complete failure of the HEMI engines. This causes owners to suffer decreased values and forces them to spend thousands of dollars to replace the lifters, camshafts, and HEMI engines.

According to the class action lawsuit, replacing the engines and components does not fix the problem because the replacement engines and parts are just as defective as the original components.

The plaintiffs also claim Chrysler dealers often make repairs because the “lifters not totally replaced, other engine components that were damaged by the valve train’s failure may not be replaced at all.”

Due to metal pieces circulating through the oil and HEMI engine, Chrysler customers are expected to pay about $15,000 to replace the HEMI V8 engines. Then replaced Chrysler engines make the exact same ticking noise and other problems until owners replace the HEMI engines again.

The lawsuit alleges FCA has been aware of the HEMI engine defects since 2012 but the automaker has not done anything to fix the problem and allegedly told customers the ticking and other strange noises were normal and no repairs are necessary.

“FCA has also failed to authorize permanent or complete repairs under warranty. In this way, FCA has effectively and knowingly transferred the costs of repair to consumers, despite the requirements of its express warranties.” — Chrysler engine class action lawsuit

As per the lawsuit, Chrysler issued STAR Case Report S1709000010 in 2017 which said, “[t]his communication documents a record of past experiences” and “captures all previous cases known that appear to be similar or related to the vehicle symptom / condition.”

“Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.” — STAR Case Report S1709000010

Dealers were told:

“If excessive camshaft lobe wear/lifter wear (roller failure) has been identified, further inspection should be performed before attempting repair. Removal of the Oil Control Vale (OCV) for the Variable Valve Timing (VVT) system should be performed to inspect for debris.”

Chrysler, Dodge, Jeep Driver Complaints: Engine Knocking, Ticking Noises

The following are some complaints posted by Dodge, Jeep, and Chrysler drivers who experienced ticking and knocking noises with their vehicles.

I heard a ticking noise coming from the right side of the engine…We could only hear it from outside the vehicle. This appears to be a common issue. The mechanic knew exactly what it was when I told him we had a ticking noise in a Durango…” — 2015 DODGE DURANGO DRIVER

so I noticed this annoying racket coming from the engine while I’m driving near a wall, other cars or a divider. It gets louder when MDS is on and becomes faint again when all cylinders fire up. I tried parking and revving the motor up but heard absolutely nothing at all. Is this the infamous Hemi tick?” — BIGPAV7, 2010 JEEP COMMANDER DRIVER

Have Questions? Talk With Us Now

If you are an automobile owner and have manufacturing issues, you can contact us regarding your involvement in this or any potential class-action lawsuit. Serious vehicle problems require serious legal representation, especially when you are bringing a claim against a major automaker. 

At the Lemon Firm, our experienced Attorneys have been able to successfully recover compensation for our clients who were sold a vehicle with manufacturer defects, and we can do the same for you. Call (833) Lemon-Firm to speak with a Lemon law expert today.

Should I opt out of the Tigershark Class action lawsuit?

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Chrysler, Dodge Ram & Jeep have reported that their vehicles have had oil consumption problems which resulted in automatic notification or warnings and in some cases shutdowns without warning. There are other common reports of excessive emissions due to large amount of release of oil into the exhaust.

This resulted in a Class action being filed in US district court. About potential class vehicles 3.7 were sold. with the Tigershark 2.4L Engines.

  • 2016-2018 Fiat 500x
  • 2015-2017 Chrysler 200
  • 2015-2018 Ram Pro Master City
  • 2013-2016 Dodge Dart
  • 2017-2018 Jeep Compass
  • 2014-2019 Jeep Cherokee
  • 2015-2018 Jeep Renegade

In their lawsuit, they stated various problems they encountered with the Tigershark 2.4L engine. They also included the failure of piston rings to connect with the cylinders that caused the Tigershark engine to consume a lot of oil.

Drivers were not informed by the system about the low rate levels of oil. And, also the system could not notify them if there were a need to change the oil. However, the system could inform about all oil information after the engine had been shut down or completely damaged.

Chrysler company did not accept all statements against Tigershark engine in this lawsuit which they described as Normal conditions.

Lawsuit settlement

Though this case had paused for a while, both parties were through mediation and agreement terms and conditions. They have been able to come up with a decided settlement. However, it still needs a final certification from the judge which will take place on December 1st, 2022. You may be able to recover more than the Class action will yield if you opt out, and we can help.

Warranty

The client is to get an expanded warranty period of seven years. Where by is also equivalent to 100,000 miles. This warranty extension is granted upon starting with the time a client took their vehicle to service. Some Chrysler clients may not benefit from this relief of 7 years warranty since some models might have already covered their warranty periods. More Exclusively in the old models like 2013.

Customer satisfaction notification (CSN)

However, this program had already been established by Chrysler to clients before the lawsuit settlement. They implemented free CSN for all clients who had a problem with oil consumption. And this implies particular modules like CSN W84, CSN W80, and CSN W20.

An owner of any above models, with any complaint about oil consumption issues. Will be required to provide the vehicle to be tested. And if the car fails the test? These are the available reap benefits that had put in place provided in the lawsuit settlement by Chrysler. 

A customer will be, specified the amount of $340 cash with the replacement of the engine block concerning the oil consumption problem in their vehicles. 

Customers will have to claim through submitting reimbursement claims for the charges they incurred in servicing their cars in issues regarding oil usage.

The lawsuit settlement requires Chrysler to pay all the charges that customers incurred during servicing or repairing their cars, due to Tigershark engine, such as transportation, towing, repairing, renting cars, and many others. However, a client should submit a document which  shows incurred costs aiming at validity and timing.

The amount of $3000 to $1000 is supposed to be paid to 42 people who sued the company. And $7.5 million will be given to the lawyers who represent them, in courts of law. According to the lawsuit settlement, if officially decreed by the judge.

At the Lemon Firm, our experienced Attorneys have been able to successfully recover compensation for our clients who were sold a vehicle with manufacturer defects, and we can do the same for you. You may be able to recover more than the Class action will yield if you opt out of the class action, and we can help. Call (833) Lemon-Firm to speak with a Lemon law expert today.