tesla vehicle

Tesla Faces Challenges Over Faulty 2023 Model S, X, and Y Vehicles

Tesla faces yet another challenge related to its 2023 Model S, X, and Y vehicles as they receive a surge of complaints from disappointed car owners. The complaint appears to be a software issue, as one of the main driving functions has been reported unreliable by some. This could pose major safety concerns and put its passengers in a precarious position.

Identifying the Fault

Tesla faces disappointment over its 2023 car models S, X, and Y. The models seemed to have malfunctioning backup cameras. The faulty software system includes versions from 2023.44.30 to 2023.44.30.6, or 2023.44.100. While featuring computer system 4.0, owners of Tesla vehicles can verify the software versions (installed in their cars) by themselves.

The Rear-view Camera Issue

A software issue seems to have arisen, which stops the rear-view camera from displaying. The problem was brought into the spotlight in December after Tesla received numerous complaints in this regard. The concern is that this could raise the chance of accidents and threats to passengers’ safety, as stated by the National Highway Traffic Safety Administration (NHTSA). 

Actions Taken by Tesla

After the company received numerous complaints, it called out for a recall. Nearly 200,000 Tesla cars were recalled, including 2023 Models S, X, and Y, which were installed with self-driving technology allowing for autopilot mode. With 1.8 million vehicles delivered in 2023, according to Tesla, this recall represented more than 10% of the company’s annual production. Tesla has addressed 81 warranty claims up until now that might be connected to the problem.

Authorities stated that to address the issue, the company has already made available the free over-the-air software update. In addition, notification letters to the owners will be sent out separately via mail by 22nd March. 

Issued Faced by Tesla in the Past

Regulators have recognized other Tesla software issues in the past. Over the years, the company has recalled several vehicles due to software issues, the last one occurring in December, just six weeks before the latest recall, and involved over 2 million vehicles. Tesla has continuously reduced its prices to maintain high sales volume. Although deliveries have increased by 38%, the company’s revenue has barely increased.


After learning about the issue in December, the company decided to make a recall on 12th January. According to the Company and NHTSA, no incidents, injuries, or fatalities have been linked to the issue. Nonetheless, addressing the problem remains a priority.

If you have experienced any of such issues or related ones surrounding your Tesla, please call us at 833-Lemon Firm to speak with a Lemon Law expert today.

tesla vehicle on the road

Tesla Misinformation Regarding Vehicle Ranges

Following several Tesla owners being unhappy with the EV range, the Musk-owned EV giant is being sued for false advertising.

Tesla is known for some of the biggest EV ranges on the market. In July 2023, Tesla was found to overestimate driving range to its owners, leading to mass arbitration from California owners and a lot of them are getting involved.

What is Mass Arbitration?

Instead of a traditional lawsuit, you’re engaging in mass arbitration, Mass arbitration involves numerous individuals filing separate arbitration claims against a company for the same issue simultaneously, aiming to secure relief on a large scale. In this case, attorneys are opting for mass arbitration over a class action lawsuit because Tesla mandates arbitration for customer disputes. Typically, this is not beneficial to the consumer as the arbitrators find in favor of of the corporation. 

In a fairly recent Public Citizen’s study of 19,000 consumer arbitrations conducted by the National Arbitration Forum, over 94% of the decisions were in favor of the corporation that paid them and against the consumer.https://thelemonfirm.com/2020/02/16/lemon-law-arbitration/

History of this Case:

Tesla has reportedly set up a “Diversion Team” to avoid any appointments associated with poor range estimates. Owners are not happy with Tesla informing them of an unrealistic range and further evidence appears that this began around ten years ago. Software manipulation resulted in the cars only having a more accurate range estimate when the battery fell below 50%. 

Another incident in South Korea earlier this year sparked debate as the US Automaker were fined $2.1million after inaccurate range data on the regional website between Dec 2019 and Aug 2022. The error that Tesla made was not disclosing the reduction in range by >50% in cold weather. 

This is one of many actions taking place for consumer protection and consumer rights. Tesla are at the forefront of modern engineering and are paving the way in their technological efforts – but no one likes liars and false information.

If you struggle with car troubles and feel cornered against big automakers, remember it is always better to have experts with you. With extensive experience and successful cases at hand, The Lemon Firm is your best bet. With the dedicated team members always at your disposal, the package becomes too good to be true. So, if your gas powered, hybrid or EV is giving you a headache, don’t hesitate to reach out!

Call 833 Lemon Firm and speak with a case analyst today!

broken down tesla

The Lemon Firm Welcomes Tesla Clients When Other Firms Won’t

Tesla has been subject to criticism and legal disputes for various issues and lawsuits concerning its vehicles. While many law firms may be hesitant to tackle Tesla-related cases due to their complexity and the company’s reputation, CCA Lemon Firm boldly takes on these challenges. With expertise in Tesla cases and an amiable relationship with Tesla’s legal counsel, CCA Lemon Firm has become a leading authority in handling lawsuits and recalls related to the electric vehicle manufacturer. In this article, we’ll delve into the fearless approach in Tesla lawsuits and recalls. We will also explore the commitment to seeking justice for consumers affected by Tesla’s alleged shortcomings.

Decoding Tesla’s Legal Landscape

Tesla, as a prominent player in the electric vehicle industry, has encountered a range of legal issues throughout its journey. Such challenges involve everything from security concerns to problems with property rights to problems with regulatory compliance. The various lawsuits and legal actions taken against Tesla are important features of the company’s legal environment. These cases address a wide range of matters, including product flaws, auto accidents, contract breaches, and even claims of dishonest marketing techniques. 

Notable Lawsuits

Tesla has been involved in several notable lawsuits that have gained significant attention. These lawsuits serve as important markers in the legal landscape of Tesla, reflecting the weakening of the company and the concerns raised by consumers. One such case is the construction quality problems faced by the Tesla Model X, particularly concerning its airbags. As per reports, allegations have arisen that the Tesla Model X, produced between 2021 and 2022, has experienced flaws in its airbag system, raising concerns about overall safety and reliability.

Another noteworthy lawsuit emerged from a regional German court, where a complaint was filed regarding the discovery of cracks on the underbody of a Tesla Model 3 during a routine tire change. What makes this case particularly troubling is the accusation that Tesla attempted to conceal these cracks using paint, a practice that has been previously associated with the company. Such lawsuits shed light on the importance of addressing manufacturing defects and promoting transparency.

Common Tesla EV Pitfalls

  • Range capabilities: Understanding the limitations of driving range and planning for long-distance travel.
  • Autopilot Limitations and Safety Considerations: Understanding the boundaries of Tesla’s Autopilot system and practicing responsible usage.
  • Structural abnormalities, paint defects & Window malfunction: Many Tesla models come off the assembly line with a variety of structural issues that are easily overlooked at the time of delivery.
  • Power steering issues: Reports of steering locking up, hesitating or going in and out of sync.
  • Software and Firmware Updates: Updates can be untimely, ineffective and unpredictable. Addressing potential glitches or compatibility issues with the service department can fall upon deaf ears.
  • Service Center Availability and Support: Dealing with potential delays in scheduling maintenance or repairs.

These common pitfalls can impact the Tesla EV ownership experience. Still, owners can navigate these challenges effectively and make the most of their electric vehicles by being aware of them and implementing proactive strategies.

Escalating Recall Concerns

The rising number of recalls has raised concerns about the safety of Tesla’s vehicle models. One significant incident involved a recall of a large number of Model S and Model X vehicles due to touch screen problems. These issues, related to the media control unit, could lead to the deletion of the rearview camera and difficulties in operating essential functions. The scale of the problem has prompted regulators to emphasize the need for hardware replacements. Tesla’s response and claims regarding vehicle safety have been met with skepticism. As these recalls continue to increase, the safety concerns surrounding Tesla’s vehicles become a crucial aspect to address for the company’s future in the electric vehicle market.

Lemon Firm’s Approach to Tesla Cases

Lemon Firm takes a comprehensive approach when handling Tesla cases. With extensive legal expertise, the team conducts a thorough evaluation of each case, identifying vehicle defects and gathering supporting evidence. Throughout the entire legal process, we prioritize personalized attention, keeping our clients informed and involved in their cases.

If you have experienced issues with your Tesla or any other hybrid or electric vehicle, Lemon Firm is here to provide experienced legal representation. Contact us at (833) Lemon-firm to speak with a Lemon Law expert today and pursue the compensation you deserve.

Tesla Recalls 130k Vehicles Over CPU Overheating and Touchscreen Problem

Once again, Tesla is recalling thousands of its vehicles due to touchscreen issues caused by an overheating CPU.

Tesla is recalling nearly 130,000 vehicles from the 2021 and 2022 Model S and Model X lines, as well as 2022 Model 3 and Model Y lines due to an issue causing the CPU to overheat during fast charging, potentially making the vehicle’s touchscreen malfunction or go completely blank.

The recall was issued on 3rd May by the National Highway Traffic Safety Administration (NHTSA).

The glitch begins whenever vehicles “supercharge” or fast-charge. And whenever vehicles fast-charge, it causes the CPU to overheat resulting in the vehicle’s touchscreen freezing or experiencing delays.

Tesla Recall Says Touchscreen Malfunction Increases Crash Risk

Many vital functions of these vehicles are controlled using the touchscreen -including turn signals, backup cameras, and, in some cases, shifting gears entirely – touchscreen malfunction could result in a loss of control while driving.

“A lagging or restarting CPU may prevent the center screen from displaying the rearview camera image, gear selection, windshield visibility control settings, and warning lights, increasing the risk of a crash,” according to the NHTSA.

Tesla was aware of the issue while testing the Model 3 and Y “vehicle platform CPU” in late 2021. Between January 2022, the problem was first identified internally, and in May 2022, Tesla received 59 warranty claims and 59 field reports due to touchscreen malfunctioning. 

Tesla said that there are no known crashes, injuries, or deaths due to this touchscreen glitch.

Tesla Is Recalling Second Time In Two Years Over Touchscreen Issue

This is the second time in two years that Tesla has had mass recalls due to touchscreen, and yet another nick on the brand’s safety reputation.

In 2021, the NHTSA’s Office of Defects Investigation found that certain 2012 to 2018 Model S vehicles and 2016 to 2018 Model X vehicles were facing touchscreen malfunction and lagging issues when the car’s “storage capacity was reached.” Tesla recalled approximately 158,000 vehicles which the company eventually agreed to after first refusing.

Tesla has issued many recalls in a short period of time. Recently, Tesla recalled 48,000 Model 3 Performance vehicles in the United States in April due to an issue with the speedometer when in “Track Mode”.

Tesla has issued many recalls for camera-related issues. In December 2021, Tesla recalled 356,309 of its 2017-2020 Model 3 vehicles to fix rearview camera issues.

Last month, Tesla recalled more than 7,200 of its 2021-2022 Model X vehicles because left or right front-row side curtain airbags may not deploy properly when the windows are down.

Tesla will mail owner notification letters beginning July 1, according to the recall.

Have Questions? Talk With Us Now

If you are an automobile owner and have manufacturing issues, you can contact us regarding your involvement in this or any potential class-action lawsuit. Serious vehicle problems require serious legal representation, especially when you are bringing a claim against a major automaker. 

At the Lemon Firm, our experienced Attorneys have been able to successfully recover compensation for our clients who were sold a vehicle with manufacturer defects, and we can do the same for you. Call (833) Lemon-Firm to speak with a Lemon law expert today.

A Tesla Model X driving through Silicon Valley

Defects in Self-Driving Vehicles

By: Nicole Halavi

Self-Driving cars have become one of the most desirable automobiles for the new generation of automobile enthusiasts. With advanced technologies, drivers essentially become passengers in their own vehicles. Though automakers claim that these innovations are completely safe, self-driving cars have been the subject of many recent accidents and lawsuits.

For example, Tesla is facing lawsuits regarding defects in its vehicles’ autopilot program. Plaintiffs claim that they were sold Tesla models lacking standard safety features, which inevitably led to the accidents. However, Tesla is not the only automaker promoting the self-drive feature without standard safety measures; Google, Uber, and General Motor’s vehicles have also been involved in accidents resulting from a defect in the autopilot feature. Multiple cases involving multiple auto brands led us, and many others, to question the authenticity of the auto manufacturers’ claims supporting the safety of autonomous vehicles.

The attorneys at CCA have assisted clients with defects in their vehicle’s self-driving features.  If your vehicle has suffered repeat repairs and still does not operate properly, we invite you to call our experts today for a free consultation: (833) LEMON-FIRM.

What are the Safety and Legal Issues Surrounding Self-Driving Cars?

While self-driving cars are relatively new, and performance data of safety features slim, there has been a steady increase in cases filed against manufacturers of self-driving vehicles.

Tesla, one of the most popular autonomous vehicle brands, has always promoted the safety of its autopilot software. On the Tesla website, the autopilot software is said to “help avoid collisions from the front and sides, and prevent the car from wandering off the road.” However, in 2016, the Tesla Model S was involved in an accident after it failed to prevent a collision with an 18-wheeler.

In July 2016, the first lawsuit filed against Tesla was made by a man who lost his son in a car crash caused by a defect in the Model S. He argued that the brand should be cautious while marketing their autopilot feature and inform the consumers of the potential risks.

Notably, the first pedestrian death caused by the autopilot feature was in Arizona on March 20, 2018.

The autopilot feature is a new concept, and while many are drawn to its distinctive abilities, only few are aware of the dangerous problems of this new technology. Injured consumers of such vehicles have come forward and filed formal complaints to draw the public’s attention towards the potential safety risks caused by this feature.

In 2017, several Tesla Model S and Model X users filed a class-action lawsuit regarding the autopilot feature. The lawsuit alleges that the company has sold numerous models equipped with the autopilot feature, but has done so without following appropriate safety regulations. The lawsuit includes all Model S and X vehicles manufactured between October 2016 and March 2017. The plaintiffs allege that the defective autopilot feature makes the vehicle more susceptible to lurching and sudden braking, which could lead to potentially dangerous accidents.

What Can I do If I am an Owner of a Self-driving Vehicle?

If you have noticed any of the above-mentioned issues regarding your self-driving vehicle, CCA’s lawyers are here to help! Our attorneys are knowledgeable about the problems consumers experience when operating a self-driving vehicle and they will work to get you the compensation you deserve.  Call our experts today for a free consultation at (833) LEMON-FIRM.

Touchscreen in Tesla vehicle.

Tesla’s Defective Touchscreen Units

By: Sepehr Daghighian, Esq.

Tesla is a famous American electric vehicle brand primarily based in California. While the brand is now widely recognized as a top producer of electric vehicles, Tesla has also managed to attract many lawsuits and complaints about its vehicles. According to a legal advocacy website, PlainSite.com, Tesla had about 620 lawsuits filed against it in 2019. Also, a recently proposed class-action suit filed in May 2020 alleges that Tesla’s 2014-2016 Model S and 2015-2016 Model X are fitted with defective touch screen media units that tend to fail after a few years of regular usage.

If your Tesla Model has suffered any issues or presents signs of any media unit defects, CCA is here to help. We invite you to call our experts today for a free consultation: (833) LEMON-FIRM.

What is the Media Unit Defect in the Tesla Model S and Model X?

Over the years, Tesla has received multiple complaints regarding the touchscreen defect in the Media Control Unit (MCU) of some of their models. Most of these complaints address problems such as screen blackouts, crashing, and freezing, and all of these issues tend to arise after only a few years of normal usage. This can be a severe safety hazard as it affects numerous essential functions.

The MCU is an instrumental part of all Tesla cars, as it controls several functions such as safety, navigation, communication and entertainment. “Failure of the touchscreen results in loss of rear camera image display when reverse gear is selected, resulting in reduced rear visibility when backing.” – Stated in the NHTSA problem description.

A Tesla user tweeted about the troubles, “In the past month I’ve done repairs/replacements on over a dozen @Tesla MCUv1 units for customers suffering from eMMC flash failure.” To which Elon Musk replied, “Should be much better at this point.” However, the issues are still very much present.

What are the Legal Actions taken against Tesla regarding the MCU Defects?

After multiple user complaints and a NHTSA investigation, Tesla is now facing a class-action lawsuit. The 36-page complaint addresses the issues with the MCU in Tesla’s 2014-2016 Model S and 2015-2016 Model X and states that despite such positive marketing, the MCU is not up to mark. It’s been reported to go completely blank and block access to critical vehicular functions. The lawsuit states some of the basic functionalities affected by the defected MCU: GPS, sound system, regenerative braking, rear-view camera, self-driving mode, exterior lights, steering modes, and acceleration settings, climate controls, and charging. The lawsuit also states that when access to these functionalities is inhibited, it becomes a dangerous distraction to the driver.

What can I Do if My Vehicle is Exhibiting any of the Signs Listed Above?

If your vehicle has been experiencing any of the issues discussed in this article and you have not been offered any service or replacement assurance from Tesla, CCA lawyers are here to help. CCA’s experienced attorneys obtain exceptional results for Tesla owners throughout the state of California at no charge to our clients. If your vehicle has been exhibiting any malfunctions with the Media Control Unit in your Tesla Model, feel free to contact our experts for a free consultation at: (833) LEMON-FIRM.

A Tesla Model X driving through Silicon Valley

Tesla Model X – A Futuristic SUV with Everyday Issues

By Michael H. Rosenstein, Esq.

The Tesla Model X is a new-age, electric luxury SUV made and manufactured by Tesla. According to recent updates, newer models of Tesla X might be one of the greenest and fastest SUVs ever produced in the automobile sector. However, in spite of the numerous accolades received by Tesla, the Model X has been subject to several complaints and issues over the last 5 years. The complaints range from something as simple as tricky door seals, to more complicated ones such as dangerous third-row seats and frequent screen freezes.  Even Elon Musk himself admitted in 2016 the myriad of issues afflicting the Model X, “This [Model X] program has been challenging. I particularly need to fault myself for a fair bit of hubris for putting too much technology all at once into a product… In retrospect the right thing to do with the Model X would have been to take a lot of the really awesome cool things and table them for a future version.”

If you have been facing any complications with your Tesla X, CCA is here to guide you and provide you with suitable solutions. We invite you to call our experts today for a free consultation: (833) LEMON-FIRM.

What Are the Common Problems in Tesla Model X?

Tesla is a customer-oriented automaker with high-quality standards, yet their products have been facing some serious complaints over the years. Majority of the complaints revolve around the following:

  • Problems with Falcon Doors: Numerous Tesla customers have faced serious issues with their innovative, yet over-the-top falcon doors. According to Model X customers, the doors feel flimsy and over time, they run into serious functionality issues. Again, even Elon Musk admitted to the problems with the falcon doors on the Model X: “In particular, the software that controls the Model X and the operation of the doors has been incredibly difficult to refine and getting the complex set of sensors to work well [has been difficult to refine]. I think we’re almost there in making the doors useful.” 
  • Powertrain Issues: While the Model X uses a modern electric powertrain, the powertrain has been subject to a wide range of problems, such as stalling, low range, charging issues, and other defects.
  • Random Squeaks and Rattles: Like other Tesla models, the Model X has been plagued with annoying rattles, squeaks, and other fit/finish issues.
  • Steering Problems: The Tesla X comes with the all-wheel drive functionality and other impressive steering features. However, there seems to be a serious issue when it comes to turns. The feature does not seem to be of much use on twisty roads, in fact, it could be potentially dangerous in some situations.  Other steering issues mentioned by users are regarding unexpected steering locks. A user of Model X described the issue as, “Suddenly cannot turn steering wheel while driving, Would you risk the lives of your family to drive a car whose steering wheel could suddenly get locked? I wouldn’t. On 4th, June, 2017, I was driving this 2-month-old Tesla Model X. While I was making a turn at one of the downward passage, the steering wheel could not move all of a sudden, and a warning popped up saying Car Need Service/Steering Assist Reduced. Then a while later the steering wheel could move again allow me to finish the turn, but then stopped working again leaving me stuck in the car park”.
  • Body Finish Issues: Despite being a luxury vehicle, Tesla Model X has received a myriad of complaints regarding it’s imperfect finishing. Problems have been spotted regarding alignment, gaps in windows, discoloration, torn carpeting, and more. A user posted some photos of his shabby brand new Tesla Model X and expanded on this issue, “My brand new Tesla finally got delivered to my home full of surprises. When I complained I was told “This is the American workmanship at its best and I should overlook the flaws and defects and stick with the innovation benefits of it”. No one deserves to buy a new car with such steeped price and accept the cracked frame and repainted body”

While Tesla Model X models from 2015 to 2020 have all received these complaints, the 2017 Model X seems to be the most affected.

What Can I Do if My Tesla Has Been Problematic?

If your Tesla Model X has been the subject of any of the issues discussed above (or others), our team of lawyers are here to protect you.  CCA’s expert attorneys are well aware of the issues plaguing Tesla vehicles, understand the lemon laws, and are ready to guide you.  Best of all, you will not pay any legal bills – 100% of your bills are paid by Tesla.

For help with the California lemon law, please do not hesitate to contact our experts for a free consultation at: (833) LEMON-FIRM.

TheLemonFirm.com discusses the different kinds of defects that are often in Tesla Motors vehicles.

Tesla Motors: High Tech, High Price, and High in Defects

By Sepehr Daghighian

Tesla Motors, the California-based manufacturer of luxury, electric cars is known for producing cutting edge vehicles. Indeed, Tesla’s Model S, Model X, Model 3, Model Y, and Roadster models are free from fossil fuels and implement some of the auto industry’s most advanced technologies. Tesla boasts space-age engineering, which comes to the consumer at a high sticker price. However, in spite of Tesla’s promises of futuristic technologies and revolutionary reliability, owners of Tesla vehicles often find their vehicles plagued with incessant and unfixable defects.  

While Tesla’s vehicles are certainly pricey, they are hardly defect-free. Tesla owners often find their vehicles plagued with a wide variety of issues such as charging problems, software bugs, problems with the display/control systems, annoying rattles and creaks, leaks, suspension issues, and a host of other vehicle problems. Most notably, the United States National Highway Traffic Safety Administration recently announced that it is evaluating a petition to investigate potential defects in Tesla batteries, particularly those for Model S and X vehicles produced for model years 2012 through 2019. An attorney bringing a class-action lawsuit on behalf of Tesla owners cited to the agency’s Office of Defects Investigation, an “alarming number of car fires” that appeared to be spontaneous. 

Among the most serious issues complained of by Tesla owners are problems with the battery/charging systems. For example, customers often complain of problems with the charge port not working properly, the battery failing to deliver the promised range, problems with the charging system, errors in the Power Conversion System, problems with the wire harness, and a host of other battery/charging system issues.  

Tesla vehicles include a sophisticated computer-based infotainment/control system, which is used to operate the vehicle’s stereo, air conditioning system, navigation, and most other vehicle systems. Unfortunately, like other computerized systems, the Tesla system is prone to bugs. Thus, customers have complained of the screens in their vehicles freezing, becoming non-responsive, failing prematurely, needing repeated reboots, and other defects. Also, while the Tesla screen is covered by the vehicle’s warranty, replacing the screen outside of the warranty can be extremely expensive.  

Finally, Tesla customers have faced a wide variety of relatively minor issues with their vehicles squeaking, squealing, rattling, and making other bizarre noises. While oftentimes the noises have to do with defects in the fit and finish inside the car, customers have also complained of strange noises emanating from the drive unit. Tesla vehicle’s suspension systems have also been the subject of numerous complaints rattling and squealing.   

If you own or have leased a Tesla that has been subject to too many warranty repairs, has spent too much time in the shop, or has not lived up the quality promised to you, you may have a lemon on your hands. The lawyers at CCA can quickly determine if your Tesla qualifies for repurchase/replacement at no charge to you. Also, in certain cases, our clients have been entitled to recover additional compensation beyond what they paid for their vehicles (See: Success Stories). Please call our experts today for a free consultation: (833) LEMON-FIRM.