mercedes benz interior

Mercedes Recalls C300, AMG C43, and AMG C63

By Nicole Halavi

As of this month, Mercedes-Benz is recalling more than 24,500 vehicles because of an issue concerning the retraction of the front seat belts when not in use. According to the National Highway Traffic Safety Administration (NHTSA), the seat belts function properly, but “if the seat belt does not fully retract, the occupant may find the operation of the seat belt inconvenient and not wear it, increasing the risk of injury in the event of a crash.”

The retraction issue is caused by the distance between the seat belt retractor and the damping foam within the B-pillar paneling that might not be up to par with current product specifications and certain federal safety standards.

In February 2020, the automaker launched initial investigations based on reports from customers in the field describing instances where the front belts failed to properly retract to the stowed position.

Accordingly, the Mercedes recall will begin March 23, 2021, and dealerships will begin inspecting the retraction of the seat belts and adjust the damping foam within the B-pillars.

What Can I Do if I’m Driving a Mercedes Exhibiting Seat Belt Retraction Issues?

If you are driving a Mercedes that is exhibiting any of the issues discussed above concerning the front seat belts, California’s lemon laws are here to protect you and prevent any further complications. The attorneys at CCA are very knowledgeable about the issues associated with faulty seat belt retraction system and will work with you to fight back against the automaker.

Please do not hesitate to call CCA today for a free consultation: (833) LEMON-FIRM. We’ll get you the compensation you deserve – and at no cost to you!

car radiator

Mercedes-Benz Class Action Lawsuit: Radiator Leaks

By Nicole Halavi

A class action lawsuit was recently filed against automaker Mercedes-Benz regarding issues with the radiator guards. Such guards are required to protect against damage from rocks and debris that may damage the vehicle’s radiators and cause coolant leaks. The suit alleges that the front bumper covers, and air inlets were equipped with protective grilles prior to the 2016 models.

The problem looks like this: rocks strike the radiator, which causes a coolant leak, leading to an insufficient coolant system pressure, a warped head and ultimately, engine failure. The class action alleges the following models were equipped with wire mesh guards or injection-molded ABS plastic to protect radiators from rocks and debris:

  • 2016-present Mercedes-Benz AMG GT
  • 2016-present Mercedes-Benz AMG C43
  • 2016-present Mercedes-Benz AMG C63
  • 2016-present Mercedes-Benz AMG CLS63
  • 2016-present Mercedes-Benz AMG E43
  • 2016-present Mercedes-Benz AMG E63
  • 2016-present Mercedes-Benz AMG S63
  • 2016-present Mercedes-Benz AMG S65
  • 2016-present Mercedes-Benz AMG SL63
  • 2016-present Mercedes-Benz AMG SL65
  • 2016-present Mercedes-Benz AMG SLC43
  • 2016-present Mercedes-Benz AMG SLC63
  • 2016-present Mercedes-Benz AMG G63
  • 2016-present Mercedes-Benz AMG G65
  • 2016-present Mercedes-Benz AMG GLC43
  • 2016-present Mercedes-Benz AMG GLC63
  • 2016-present Mercedes-Benz AMG GLE43
  • 2016-present Mercedes-Benz AMG GLE63
  • 2016-present Mercedes-Benz AMG GLS63

One plaintiff claims that within one year of purchasing his new 2016 Mercedes AMG C63S, he noticed fluid leaking and a warning appearing concerning low coolant. At this point, he took his vehicle to a dealer in March 2017 to complain about the leak and warning. The technician performed a coolant pressure test and found that there was a hole in the intercooler. Ultimately, the dealer refused to cover the repair even though the vehicle was less than a year old with only 9,000 miles on it. The same plaintiff took his vehicle to another Mercedes dealer, which agreed to cover the labor costs for replacing the turbo radiator, but still charged him $1,050 for the actual repair. Unfortunately, the plaintiff alleges his radiator is still not protected from rocks and debris because there are no guards or covers over the radiator.

Finally, in May 2019, the automaker announced a service campaign for 2018-2019 E-Class and GLC-Class vehicles to install grilles to protect the radiators. Nevertheless, the class action suit alleges that owners will be forced to pay above $80,000 to replace engines that fail due to overheating from coolant leaks – not including the replacement of damaged radiators and associated parts.

What Can I Do if I have a Faulty Radiator?

If you are driving a Mercedes-Benz that is exhibiting any of the issues discussed above concerning the radiator, California’s lemon laws are here to protect you and prevent any further complications. The attorneys at CCA are very knowledgeable about the issues associated with these radiators in Mercedes vehicles and will work with you to fight back against the automaker.

Please do not hesitate to call CCA today for a free consultation: (833) LEMON-FIRM. We’ll get you the compensation you deserve – and at no cost to you!

A sunroof in a passenger car.

Does Mercedes Benz Have a Sunroof Problem?

Mercedes-Benz recently announced the recall of about 750,000 vehicles because the glass from the sunroofs could suddenly detach while a car is moving and create a road hazard. If you own or lease a Mercedes-Benz or other vehicle that has a defective sunroof, you should consult an experienced lemon law attorney. 

The Backdrop

The recall of nearly three-quarters of a million Mercedes vehicles involve model-year 2001 through 2011 C-Class, CLK-Class, CLS-Class and E-Class sedans, wagons, and coupes. Although Mercedes claims it is unaware of any damage or injuries caused by the defective sunroofs, a sunroof that detaches while a car is in motion is a hazard for vehicles that are traveling behind. 

The automaker attributed the problem to faulty bonding that attaches the sunroof glass to the roof of the vehicle. If the bonding fails, the glass could detach from the vehicle. Mercedes-Benz has instructed dealers to inspect and replace the sliding sunroof free of charge. Mercedes will begin notifying affected consumers on February 14, 2019.

Mercedes-Benz’s History of Sunroof Problems

This is not the first time Mercedes-Benz drivers have dealt with defective sunroofs. In 2018, Mercedes, and its parent company, Daimler AG, were hit with a class-action lawsuit in California over claims that panoramic sunroofs in certain Mercedes-Benz models spontaneously explode, shatter or crack. The lead plaintiff in the case claimed the sunroof in his 2015 GLA model suddenly shattered while he was driving, spraying the cabin with shards of glass. 

In February 2019, the case was partially dismissed. The presiding judge dismissed claims that  Mercedes was aware of the defect and had engaged in active concealment. However, the judge let the express warranty claim stand, finding that the plaintiff had plausibly alleged defects in material or workmanship. The judge also held that the plaintiff’s implied warranty claim was not time-barred because the sunroof defect existed within one year of when the vehicle was leased. At this juncture, the class-action is still working its way through the courts, so the resolution of this matter remains uncertain. 

Why This Matters

Given the sheer number of vehicles involved in the recall and the pending class-action lawsuit, it appears that Mercedes sunroof problem may not be an isolated incident. Moreover, a defective sunroof — one that leaks, fails to open or close, or that spontaneously shatters – can impact the value and safety of a vehicle. If you own or lease a new Mercedes-Benz that has a defective sunroof that the dealer cannot or refuses to repair, the best way to enforce your rights is to contact California Consumer Attorneys, PC.   Feel free to call us today for a free consultation with a lemon law professional: (833) LEMON-FIRM. 

A Mercedes-Benz after a vehicle fire.

We Didn’t Start the Fire. But Mercedes-Benz Might Have!

By Erik K. Schmitt, Esq.

A vehicle fire can be one of the most dangerous (and stressful) occurrences in a person’s life. Not only can it lead to potentially fatal injuries, but such a traumatic experience can have lasting psychological and emotional consequences on a driver. At a minimum, your vehicle will likely be destroyed.  At CCA, we assist California consumers with lemon law recovery when they have suffered a vehicle file that was caused by a manufacturer’s defect and/or negligent repair.  

Vehicle fires can be caused for a number of reasons, from simple fluid leaks to difficult-to-diagnose electrical problems. While consumers, rightfully, do not expect their vehicles to become engulfed in flames, these types of fires do happen from time to time, even in luxury vehicles.

In 2017, German automaker Daimler AG announced a major worldwide auto recall (Campaign #17V114000) on approximately one million Mercedes-Benz vehicles at risk of catching fire. Over 300,000 of these vehicles were sold in the United States alone. Vehicles affected by the recall include certain Mercedes-Benz vehicles from model years 2015 to 2017, including C-class sedans, E-Class sedans, CLA sedans, and GLA/GLC crossover SUVs, among others.

In a statement made by Mercedes-Benz, the recall was apparently issued over a defective fuse that can lead to overheating and fires. Specifically, a faulty current limiter in vehicles’ starter motors can cause the push-button start feature to become overloaded and fail. Following multiple failed attempts to start a vehicle, the current limiter can overheat, melt, and start fires.

A safety recall report released by the National Highway Traffic Administration (NHTSA) further stated the risk is most concerning in vehicles that have experienced damage to the engine or transmission serious enough to block the starter motor. Drivers who experience a failed start should be careful about repeated attempts to start the engine, as it can lead to overheating and, in the most serious cases, potentially cause a vehicle fire.

If you own one of the affected models and it suffered from a vehicle fire, you may still be eligible to be compensated by Mercedes-Benz under California’s Lemon Law. Contact a CCA attorney today at (833) LEMON-FIRM for a free consultation.