Mazda steering wheel

Steering Defect Affects Over 47,000  Mazda Vehicles During Their Latest Recall

Mazda’s popular large SUV has a risk of steering defects that could cause a crash – the Japanese automaker has announced.

Steering Defect Issue – An Overview

Mazda announced this recall after discovering that a worm gear in the power steering motor had an increase in friction. This means owners require more effort when they try to steer the vehicle. Mazda says this increased effort can happen during normal driving and therefore increase the possibility of a crash.

Which Mazda Models Are Affected?

Affecting over 43,000 vehicles, the steering defect has only been discovered on one model, the Mazda CX-90 SUV. Affected models were built between Dec. 27, 2022 and Dec. 11, 2023.

What Customers Need to Do Next

Affected CX-90 owners will be notified about the recall in due course (Any time before March 18, 2024). A letter in the mail will instruct owners to take their affected vehicle to a Mazda dealer, where the worm gear will be replaced, at no cost, for a better component.

It’s important to note that Mazda is not providing reimbursement for any costs associated with repairing the steering defect, as their new vehicle warranty does not cover it. 

How Consumers Can Take Back Control

This latest announcement from Mazda affects a critical safety feature (steering) on their CX-90 SUV. Whilst recalls and free repairs have been announced for the affected vehicles, many owners continue to be unhappy with the solutions provided by automakers. These problems have the potential to escalate into further legal action, just like this – underlining the importance of protecting consumer rights.

If you struggle with vehicle troubles and feel cornered against big vehicle brands, remember it is always better to have experts with you. With extensive experience and successful cases at hand, The Lemon Firm is your best bet. With the dedicated team members always at your disposal, the package becomes too good to be true. So, if your car is giving you a headache, don’t hesitate to reach out! 

Call 833 Lemon Firm and speak with a case analyst today!

Mazda Class Action Lawsuit

Mazda Class Action Lawsuit Filed Over Faulty Fuel Pump

121,000 Mazda vehicles being recalled over faulty fuel pumps from automotive supplier Denso.

Mazda is the latest manufacturer to recall vehicles as over 121,000 Mazda SUVs and cars are being recalled due to the risk of fuel pump failure. This problem could cause the engine to stall randomly.

A class-action lawsuit was filed against Mazda which alleges the recall is “woefully inadequate” for customers.

The Mazda models at risk include:

  •     2019 CX-3 SUVs
  •     2018 – 2019 Mazda CX-5 and CX-9 SUVs
  •     2018 – 2019 MX-5 Mazda Miata coupes
  •     2018 Mazda3 and Mazda6 hatchbacks and sedans
  •     2019 – 2020 Mazda2 hatchbacks

The cause of this issue is related to the impeller inside the low-pressure fuel pumps. This part draws fuel from the gas tank and sends it to the high-pressure fuel pump. The impeller may crack or lose its shape, causing the fuel pump to fail.

According to information Mazda submitted to the NHTSA, 121,038 vehicles are recalled in the U.S. to replace the DENSO fuel pumps.

Mazda stated that only 1% of vehicles may have problems and only 4 vehicles had reported fuel pump problems as of September 2021.

Mazda also informed NHTSA, no crashes or injuries have been caused by the fuel pumps but a failed fuel pump can cause random engine stalls, increasing the risk of crashes and accidents.

Mazda Fuel Pump Recall

Fuel pump manufacturer DENSO recalled 2 million fuel pumps in 2020. The fuel pumps were used in many big auto brands including Mazda. Now DENSO is recalling another 1.5 million pumps.

The inspection confirmed the fuel pump failed because a deformed impeller interfered with the body of the fuel pump. Mazda found an impeller could crack as the solvent dried during manufacturing, causing the impeller to absorb too much fuel.

Texas plaintiff Townsend Vance owns a 2018 Mazda CX-5 which “during at least six different usages experienced hesitated and interrupted acceleration and near engine stall out.”

California plaintiff Zachary Haines owns a 2018 Mazda 3 Touring that on “numerous occasions have experienced hesitated acceleration and difficulty with starting the vehicle.”

Neither plaintiff alleges a dealer diagnosed, repaired, or replaced the fuel pump, but both plaintiffs claim the fuel pumps have caused the value of the vehicles to be “significantly diminished.”

Two Mazda owners who filed the class action lawsuit stated that the automaker should include other 2013-2020 Mazda vehicles equipped with DENSO fuel pumps with part number suffix 13350. The class action lawsuit alleges “at least hundreds of thousands of Mazda’s customers in the United States are driving vehicles that pose a serious safety risk.”

Mazda dealers haven’t begun replacing the fuel pumps as NHTSA says recall notices will be mailed in January 2022. But the class action lawsuit is already alleging the recall “failed to adequately repair the Fuel Pump Defect, and often caused additional damage to the fuel pump module and the Vehicle.”

The fuel pump lawsuit also alleges the Mazda recall is “woefully inadequate” because it:

  •     Failed to include all the Mazda vehicles equipped with defective fuel pumps
  •     Filed to offer a timely or effective repair
  •     Failed to warn consumers about the serious safety hazards and recommend     customers stop driving their vehicles until they are repaired
  •     Failed to offer free loaner vehicles until recall repairs are completed

What to do if your Mazda is at risk

If your Mazda SUV or car is at risk, the Mazda will notify you. Mazda currently plans to start notifying owners by January 11, 2022. If you have any questions or concerns, you can contact Mazda at 800-222-5500.

You can also learn if your Mazda CX-5, Miata, hatchback, or a sedan is at risk sooner by visiting the National Highway Traffic Safety Administration (NHTSA) site. Enter your 17-digit Vehicle Identification Number (VIN) online.

You can also call the NHTSA at 888-327-4236. The NHTSA number for this recall is 21V875, and the Mazda number for this recall is 5321k.

The Mazda fuel pump class action lawsuit was filed in the U.S. District Court for the Central District of California: Vance, et al., v. Mazda Motor of America, Inc., et al.