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Ford Motor Company has issued a recall for 20,484 hybrid and electric crossover SUVs due to a manufacturing defect in the high-voltage battery cells. The announcement by the National Highway Traffic Safety Administration (NHTSA) on December 31, 2024, affects certain Escape and Lincoln Corsair models spanning 2020 to 2024.
History Behind the Recall
The issue stems from a manufacturing defect in the high-voltage battery cells that may lead to an internal short circuit. This defect could result in battery failure, posing a safety risk to drivers and passengers.
This recall follows another recent Ford recall involving F-150 Lightning BEV models from 2023–2024, which faced concerns over improperly tightened ball joint nuts on the front upper control arm, potentially leading to steering control loss.
Which Models Are Affected?
The affected models include:
- 2020–2024 Ford Escape
- 2020–2024 Lincoln Corsair
Drivers of these vehicles should be aware of the potential safety hazards associated with this battery defect and act promptly to address the issue.
What Owners Need to Do Next
Ford dealers will address the defect by providing a free software update for the battery energy control module. In some cases, the battery pack may need to be replaced. Owners of affected vehicles will receive notification letters beginning February 3, 2025.
For assistance, owners can contact Ford customer service at 1-866-436-7332, referencing recall number 24S76. Alternatively, owners can check their Vehicle Identification Number (VIN) on the NHTSA website or contact the NHTSA safety hotline at 1-888-327-4236.
How Ford Owners Can Take Back Control
While recalls have been communicated to owners, many continue to be unhappy with the solutions provided by automakers. These problems have the potential to escalate into further action, just like this—underlining the importance of protecting consumer rights.
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