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Jeep has issued a recall for approximately 79,000 vehicles due to a software defect that causes rearview cameras to fail to display properly. The recall affects several models from the 2024 lineup, including the Jeep Grand Cherokee, Grand Cherokee L, Wagoneer, and Grand Wagoneer.
History Behind the Recall
The issue stems from an incorrectly programmed rearview camera module (RVCM). According to the National Highway Traffic Safety Administration (NHTSA), the defect prevents the rearview image from displaying on the screen while reversing, posing a safety hazard, especially in larger vehicles like SUVs.
Rearview cameras are federally mandated safety features under Federal Motor Vehicle Safety Standard (FMVSS) No. 571.111. The regulation requires backup cameras to provide a clear view of the area behind the vehicle. Failure to comply with this standard has prompted the recall.
Which Vehicles Are Affected?
The recall involves the following 2024 Jeep models:
- Jeep Grand Cherokee: 34,485 units
- Jeep Grand Cherokee L: 24,330 units
- Jeep Wagoneer and Grand Wagoneer: 20,550 units
What Owners Need to Do Next
Jeep plans to resolve the issue by offering a free software update for the rearview camera module. Owners of the affected vehicles will be notified via mail starting January 21, 2025.
If you own one of the impacted vehicles, you can contact your local dealership to schedule a service appointment. Additionally, vehicle owners can reach out to Jeep’s customer service at 1-800-853-1403, referencing Chrysler recall number D5B or NHTSA recall number 24V-944.
How Jeep Owners Can Take Back Control
While recalls have been communicated to owners, many continue to be unhappy with the solutions provided by automakers. These problems have the potential to escalate into further action, just like this—underlining the importance of protecting consumer rights.
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