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The Korean automaker has announced a recall of their popular Telluride vehicles after discovering a possible power seat motor defect.
History Behind the Recall
Kia America has issued a “park outside” recall for recent Telluride vehicles due to a risk of fire while parked or driving. The recall was prompted by the potential for the front power seat motor to overheat because of a stuck power seat slide knob, posing a significant fire risk and endangering vehicle occupants.
Kia has advised owners to park their vehicles outside and away from other vehicles and structures until the recall repair is complete. This follows incidents where Kia was aware of at least one fire and six melting incidents under the front power seats. Reports include smoke emanating from under the driver’s seat and a burning odor from the passenger seat, with evidence pointing to an overheated seat tilt motor and melting connectors.
Which Models Are Affected?
If you drive or have owned or leased a 2020-2024 Kia Telluride, your model may be affected. The recall affects nearly 463,000 SUVs, and Kia has begun notifying owners to ensure they take precautionary measures until the vehicles are repaired.
What Owners Need to Do Next
Kia is set to notify owners by mail starting July 30, 2024. To fix the issue, dealers will install a bracket for the power seat switch back covers and replace the seat slide knobs, free of charge.
How to Check for Recalls
Owners can check for recalls by using NHTSA’s Recalls Lookup Tool with their license plate number or VIN. Additionally, the SaferCar app can automatically monitor for recalls. If a safety recall is found, contact your local dealer to schedule the free repair.
Owners can also contact Kia customer service at 800-333-4542 and refer to recall number SC316. They can also visit NHTSA.gov/recalls or call the Vehicle Safety Hotline at 888-327-4236 to check if their vehicle is under recall.
How Kia Owners Can Take Back Control
While some brands have announced recalls, many continue to be unhappy with the solutions provided by automakers. These problems have the potential to escalate into further action, just like this – underlining the importance of protecting consumer rights.
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