Volkswagen vehicles are at risk of premature wear on the brake pads on certain models and have updated warranty coverage for affected customers.
What Is The Risk of Brake Pad Wear?
Brake pads are an essential part of your car’s braking system. They are designed to squeeze against the brake rotors when you press the brake pedal and should slow your vehicle down in a controlled way. If the brake pad material is excessively worn, or if the brake pads were badly installed then it could affect braking ability and be unsafe to drive your vehicle.
What Volkswagen Has Claimed
A warranty letter was delivered to customers in 2023 stating that their rear brake pad warranty had been extended due to the possibility of premature wear. It affects certain 2020-2023 Model Year Jetta and 2022-2023 Model Year Taos vehicles, and the German automaker has claimed that the material may be excessively worn and/or a workmanship issue during installation.
Warranty Coverage Extension Information
Firstly, Volkswagen mentions that only the rear brake pads have extended warranty coverage. Previously the rear brake pads were only under warranty for a period of 1 year or 12,000 miles (whichever comes first), but now they have extended it to 2 years or 24,000 miles (whichever comes first) for the affected models.
Owners should keep their coverage extension letter and pass it on to any new owner if they sell the vehicle.
How Consumers Can Take Back Control
This latest announcement from Volkswagen affects a critical safety feature. Whilst warranty extensions have been announced for the affected vehicles, many owners continue to be unhappy with the solutions provided by automakers. These problems have the potential to escalate into further legal action, just like this – underlining the importance of protecting consumer rights.
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