Our client, Randall L., runs a plaster business in Norwalk, California and purchased a 2007 new Ford F-350 flatbed for use in his business. Unfortunately for Randy, like many other Ford super duty trucks from that era, his truck developed a series of very serious and unfixable issues with the truck’s engine management system. Randy tried to resolve his issues with Ford direct and sought a buyback of his truck through the Better Business Bureau. However, Ford refused to do right by its customer until we stepped in and were able to settle his case for over seven times a Lemon Law buy back. Ford Motor company was also ordered to pay all of Randy’s attorney fees and costs as part of the settlement.